AIT Worldwide Logistics, Inc. logo

International Operations Agent II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $33.80 - $46.70
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Work Schedule

Fixed Shifts
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Benefits

Medical
prescription
Health savings account
flexible spending accounts
Dental
Vision
Life
Accidental Death and Dismemberment
disability
Supplemental Health
Employee support
Paid parental leave
Pet insurance
401(k)
Tuition Reimbursement
Paid vacation
Personal Days
Floating holiday
sick days
Volunteer hours
company holidays

Job Description

AIT Worldwide Logistics is a renowned global freight forwarder headquartered in Chicago, Illinois, with over 40 years of experience helping companies expand their market access worldwide. Specializing in tailor-made supply chain solutions, AIT serves a diverse range of industries such as aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. The company’s strengths lie in its consultative approach, a broad-reaching global network, and trusted partnerships built across more than 150 locations in Asia, Europe, and North America. AIT provides a comprehensive portfolio of services, including sea, air, ground, and rail transport, customs clearance, warehouse management, and... Show More

Job Requirements

  • High school degree or equivalent
  • 3 plus years experience in export/import operations
  • 5 plus years experience as freight forwarder for international operations including basic IATA/NVOCC, FAA, TSA, export regulations, AES and general CBP knowledge
  • Intermediate knowledge of ITAR, DG or TSA work experience/regulations
  • General computer skills medium
  • CCS-Certified Coding Specialist - Certified Cargowise Specialist

Job Qualifications

  • High school degree or equivalent
  • 3 plus years experience in export/import operations
  • 5 plus years experience as freight forwarder for international operations including basic IATA/NVOCC, FAA, TSA, export regulations, AES and general CBP knowledge
  • Intermediate knowledge of ITAR, DG or TSA work experience/regulations
  • General computer skills medium
  • CCS-Certified Coding Specialist - Certified Cargowise Specialist

Job Duties

  • Work with customers to qualify their shipping requirements and obtain all details necessary for shipment quotation and operations
  • Prepare profitable quotations accurately
  • Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner
  • Coordinate the day to day import and/or export of products, including reviewing orders and documents
  • Track and communicate all delays, damages, and problems and work to resolve customer issues
  • Manage all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing
  • Coordinate recovery/delivery schedules with various cartage agents and international partners
  • Partner with local sales teams to communicate problems to customers, international partners and other stations as needed
  • Ensure all customers’ SOP instructions and AIT KPIs and guidelines are followed and met
  • Ensure all shipments are properly billed within company guidelines and timelines
  • Perform other duties as assigned
  • Comply with all policies and standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location