Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
Employee wellness programs
flexible scheduling
Job Description
Murfreesboro Medical Clinic (MMC) is a well-established healthcare provider in Middle Tennessee, known for delivering quality medical and surgical care with a focus on community health and wellness. MMC operates with a progressive approach to advancements in medicine, emphasizing collaborative, ethical, and socially responsible patient care. The clinic promotes a team-oriented environment that supports a positive and responsive work setting. Its mission centers around continuous improvement in community health by providing accessible, cost-effective healthcare services while maintaining a patient-centered approach. MMC values responsiveness to patient and community needs and fosters partnerships with other healthcare providers to improve overall health outcomes... Show More
Job Requirements
- High school diploma or GED
- Experience preferred but not required
Job Qualifications
- High school diploma or GED
- Excellent customer service skills
- Strong skills in communicating effectively with co-workers, providers, and patients
- Ability to conduct daily functions in an appropriate, professional, and compassionate manner
- Ability to manage/prioritize multiple tasks in an efficient and timely manner
- Teamwork attitude
- Flexibility to respond to changing demands
- Ability to react calmly and competently in stressful situations
- Effectively utilize computer systems and programs that are necessary to complete daily tasks
Job Duties
- Represent MMC in a courteous and professional manner
- Greet guests and incoming calls in a polite, prompt, and helpful manner
- Take accurate messages which include all required information
- Process voicemails
- Be at your workstation on time and prepared to start the day
- Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
- Collect co-payments, deductibles, co-insurance, or other patient responsible balances
- Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently
- Correctly process payments and receipts
- Prepare daily deposit and maintain cash bag
- Schedule, coordinate and reschedule patient appointments as instructed by providers
- Screen calls and direct to appropriate staff member
- Utilize Phreesia pad with every patient unless they checked in online prior to appointment
- Obtain accurate demographic and insurance information form patients to ensure accurate billing and maximum reimbursement
- Obtain and process insurance referrals timely
- Provide prompt, efficient, and accurate patient service
- Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
- Keep your work area and the clinic clean
- Be knowledgeable of and adhere to all HIPAA and OSHA guidelines
- Be knowledgeable of and adhere to all MMC policies and procedures
- With instruction, perform other duties as required or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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