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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $37,440.00 - $39,520.00
Work Schedule
Standard Hours
Benefits
health care
Life insurance
Dental Insurance
Paid holidays
paid vacation/sick leave
401k
Job Description
Legal Aid Society of San Bernardino (LASSB) is a well-established non-profit organization dedicated to providing free civil legal services to the indigent and needy populations in the expansive regions of San Bernardino and Riverside counties. Founded in 1958, LASSB has a long history of advocating for the rights of low-income individuals, offering critical support to protect their legal entitlements and assist them in resolving issues that impact their everyday lives. The society operates with a powerful vision that believes in the transformative power of a committed team to change societal contributions in favor of disadvantaged groups. As a 501(c)(3) entity,... Show More
Job Requirements
- High school diploma or GED
- Experience providing services to low-income individuals preferred
- Bilingual English/Spanish proficiency
- Strong customer service skills
- Ability to multitask and manage time effectively
- Maintain composure under pressure
- Familiarity with Microsoft Office Suite
- Punctuality and professionalism
Job Qualifications
- High school diploma or GED
- Bilingual (English/Spanish) with full proficiency
- Customer service and/or sales experience
- Ability to manage their time and multi-task effectively
- Ability to maintain composure and professionalism under pressure
- Familiarity with Microsoft Office Suite (i.e., Outlook, Word, Excel)
- Punctual and professional
- Ability to communicate effectively with a range of individuals
- Ability to exhibit compassion, empathy, and professionalism
Job Duties
- Answers inbound phone calls and returns calls with professionalism, enthusiasm, and compassion
- Assists the public at the door and determines purpose of their visit
- Pre-screens applicants via phone and assigns to advocate
- Shows empathy to clients and puts them at ease during their difficult time
- Ensures reception area is clean and presentable, with all necessary resource materials
- Receives, scans, and copies documents to legal staff
- Assists attorney and paralegals with delegated office tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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