Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
This job opportunity is with a healthcare practice focused on providing exceptional patient care and service. The practice is committed to maintaining a welcoming and efficient environment for all patients and visitors, ensuring that every individual who walks through the doors receives professional and compassionate assistance. The company prioritizes excellent customer interaction and strives to create a positive experience from the very first point of contact, which is often the front desk and intake areas. With a firm commitment to a supportive and friendly atmosphere, the practice fosters an environment where staff members are valued and patients feel prioritized.
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Job Requirements
- High school diploma or equivalent
- Minimum one year customer service experience preferred but not required
- Ability to multitask
- Excellent communication skills both verbal and written
- Comfortable working in a fast paced environment
- Proficient with computer skills including experience with practice management software desired
Job Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Comfortable working in a fast paced environment
- Ability to multitask
- Excellent communication skills both verbal and written
- Proficient with computer skills including experience with practice management software desired
Job Duties
- Greet visitors entering the practice and direct or escort them to specific destinations
- Ensure that reception area is presentable for visitors
- Perform timely assessment of individual needs and provide prompt response with appropriate resources
- Complete patient intake screening including obtaining and documenting all needed information for all appointments
- Check patients in for appointments and communicate any expected delays in physician clinics
- Answer, screen and forward incoming phone calls, providing information and taking messages
- Use discretion and independent judgment in handling patient complaints, document and forward to appropriate administrative staff
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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