Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
Flexible Schedule
Job Description
The hiring establishment is a healthcare practice focused on providing comprehensive medical services to patients with a commitment to exceptional patient care and operational excellence. As a key point of contact for patients and visitors, the practice prides itself on maintaining a welcoming and organized environment that reflects its core values of professionalism, efficiency, and compassion. With a team-centered approach, this healthcare provider ensures that all staff members contribute to an efficient workflow that enhances the overall patient experience in a fast-paced medical setting. This establishment values clear communication, respect for patients' needs, and a seamless administrative process that supports... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year customer service experience preferred but not required
- Ability to multitask
- Excellent communication skills
- Comfortable working in fast paced environment
- Proficient with computer skills
- Ability to use discretion and independent judgment
- Physical ability to fulfill office activities including sitting for periods, lifting and carrying office supplies, standing and walking
- Ability to adjust vision focus
- Willingness to travel to existing or new locations if required
Job Qualifications
- High school diploma or equivalent
- Minimum one year customer service experience preferred but not required
- Excellent customer service skills
- Comfortable working in fast paced environment
- Ability to multitask
- Excellent communication skills, both verbal and written
- Proficient with computer skills including experience with practice management software desired
Job Duties
- Greets visitors entering the practice and directs or escorts them to specific destinations
- Ensures that reception area is presentable for visitors, as necessary
- Performs timely assessment of individual needs and provides prompt response with appropriate resources
- Completes patient intake screening including obtaining and documenting all needing information for all appointments
- Checks patients in for appointments and communicates any expected delays in physician clinics
- Answers, screens and forwards incoming phone calls, providing information and taking messages
- Uses discretion and independent judgment in handling patient complaints, receives documents and forwards to appropriate administrative staff
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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