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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $22.75
Work Schedule
Standard Hours
Benefits
competitive salary
Comprehensive benefit plan
Professional development opportunities
supportive work environment
inclusive company culture
Veterans hiring commitment
Training upon hire
Job Description
Twin Lakes Recovery Center is a leading healthcare facility located in Monroe, Georgia, specializing in mental health and substance use disorder treatment. As part of the Summit Behavioral Healthcare network, the center is dedicated to delivering comprehensive, compassionate care tailored to the unique needs of its clients. Known for its multidisciplinary approach and evidence-based treatments, Twin Lakes Recovery Center provides a supportive environment for individuals seeking recovery and wellness. The facility values diversity and inclusivity, encouraging veterans, military spouses, and all qualified candidates to join its team. Offering competitive salaries aligned with experience and qualifications, Twin Lakes Recovery Center emphasizes... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree in social work, psychology, counseling, or related field preferred
- One or more years’ experience in healthcare admissions preferred
- Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities
- Knowledge of community resources
- Outstanding interpersonal and interviewing and assessment skills
- Skill in telephone etiquette and paging procedures
- CPR certification and de-escalation training required
- First aid certification may be required based on state or facility requirements
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in social work, psychology, counseling or related field preferred
- One or more years’ experience in healthcare admissions preferred
- Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities
- Knowledge of community resources
- Outstanding interpersonal and interviewing and assessment skills
- Skill in telephone etiquette and paging procedures
- CPR certification
- De-escalation training
Job Duties
- Conducts pre-admission assessments
- Completes admission pre-certification as needed
- Interviews client, family members and/or collateral sources to assure intake criteria are met
- Reviews prospective admissions against approved admission criteria, policies, and procedures
- Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals
- Responds and reacts to the needs of referred clients
- Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact
- Decides which interventionist and facility to recommend, the dates, and the travel
- Works closely with other departments as well as external parties to ensure the timely admission of clients
- Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system
- Completes insurance verifications for all clients per CBO guidelines on all private insurance admissions
- Screens calls from referrals and sets up transportation for admission
- Maintains a waiting list for admissions and stays in contact with potential candidates
- Greets and assists clients, visitors and staff at the front office
- Oversees the traffic flow and incidents in the lobby area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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