Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Comprehensive benefits plan
competitive salary
Training opportunities
supportive work environment
Specialized programming for veterans
Paid Time Off
Employee assistance program
Job Description
The Ranch at Dove Tree, located in Lubbock, Texas, is a specialized treatment facility dedicated to providing comprehensive care and support for individuals dealing with mental health and substance use disorders. As part of Summit Behavioral Health, The Ranch at Dove Tree prides itself on delivering evidence-based treatment programs tailored to the unique needs of each client, blending clinical expertise with compassionate care to promote recovery and well-being. The facility is committed to fostering an environment that supports healing and transformation for clients and their families through integrated services that address the physical, emotional, and psychological aspects of addiction and... Show More
Job Requirements
- High school diploma or equivalent
- bachelor’s degree preferred
- one or more years’ experience in healthcare admissions preferred
- experience in mental health or substance use disorder field preferred
- experience in client assessment and referral
- knowledge of community resources
- CPR certification or willingness to obtain upon hire
- de-escalation training or willingness to complete
- ability to work Sunday through Thursday 10:30 am to 7:00 pm
- outstanding interpersonal and communication skills
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree in social work, psychology, counseling, or related field preferred
- one or more years of experience in healthcare admissions preferred, especially in mental health or substance use disorder field
- experience in client assessment, referral, treatment planning, and communication with external review organizations
- knowledge of community resources
- outstanding interpersonal, interviewing, and assessment skills
- skill in telephone etiquette and paging procedures
- CPR certification
- de-escalation training
Job Duties
- Conducts pre-admission assessments
- completes admission pre-certification as needed
- interviews clients, family members, and collateral sources to assure intake criteria are met
- reviews prospective admissions against approved admission criteria, policies, and procedures
- generates and leads discussions with referral sources for client support, conflict resolution, and business development
- responds to the needs of referred clients
- assesses family needs for mediation, sober escort, and intervention
- decides on interventionist and facility recommendations, dates, and travel arrangements
- works closely with other departments and external parties to ensure timely admission of clients
- documents all activities, contacts, appointments, and events in the Customer Relationship Management system
- completes insurance verifications per CBO guidelines
- screens calls from referrals and sets up transportation for admission
- maintains a waiting list and stays in contact with potential candidates
- greets and assists clients, visitors, and staff at the front office
- oversees traffic flow and incidents in the lobby area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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