Intake & Outreach Coordinator - Veteran & Supportive Services
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Standard Hours
Benefits
Vacation Time
Separate sick time
Paid holidays
floating holidays
Personal Days
Volunteer/Wellness day
Tuition Assistance
Pension Plan
403b retirement plan with agency match
Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
Life insurance
accident insurance
Employee assistance/Work-life balance program
Employee Discount Program
LifeLock with Norton
public service loan forgiveness
Job Description
Volunteers of America Colorado (VOA Colorado) is a nonprofit, faith-based organization committed to transforming the lives of individuals and families in need across the state of Colorado. Established with a mission to serve vulnerable populations, VOA Colorado operates more than 50 distinct human service programs that cater to over 140,000 residents annually. These programs encompass a wide array of services, including housing and emergency shelters, hunger and nutrition services, and various community support initiatives. The organization not only addresses the immediate physical needs of those it serves but also nurtures the mind, body, heart, and spirit, thereby fostering holistic community... Show More
Job Requirements
- Associate's degree in communication, human services, administration, or related fields
- must possess a Colorado driver's license and state-mandated automobile insurance
- must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available)
- must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter
- proficient computer skills, including proficiency with the following: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- communication and collaboration tools (Slack, Zoom, Google Teams)
- digital calendars (Google, Outlook)
- file-sharing programs (Dropbox, Google Drive)
- and project management software (Asana)
- proficient with Windows operating system
Job Qualifications
- Associate's degree in communication, human services, administration, or related fields
- proficient computer skills, including proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), communication and collaboration tools (Slack, Zoom, Google Teams), digital calendars (Google, Outlook), file-sharing programs (Dropbox, Google Drive), and project management software (Asana)
- proficient with Windows operating system
Job Duties
- Receives and assesses calls for service and conducts intake process screening households for eligibility, collecting relevant documentation, and supporting SSVF program staff throughout the enrollment process
- refers ineligible applicants to other organizations/programs which would best serve the applicant's needs
- maintains and updates a database of active community supports for the purpose of linking low-income and/or homeless veteran households with available community resources
- acts as a community liaison for Volunteers of America, maintaining a caseload of community partner contacts and cultivating relationships with these contacts via phone calls, emails, meetings, site visits, and presentations throughout the year
- connects SSVF with new community partners for the purpose of offering supportive services to veteran households
- conducts street outreach to inform eligible clients of services provided and conducts off-site screening with clients when needed
- utilizes the models of Trauma-Informed Care and Housing First to guide engagement with existing and/or potential SSVF program participants
- attends community events and meetings as a representative of Volunteers of America
- provides administrative and programmatic support services for client service teams
- documents all outreach and eligibility screening activities through paper and electronic logs
- collects pertinent statistics and prepares reports as required by the supervisor and according to funding source guidelines
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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