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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $19.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Professional development opportunities
inclusive workplace culture
Job Description
Suvida Healthcare is a dedicated healthcare provider focused on delivering compassionate and culturally sensitive primary care to Medicare-eligible Hispanic seniors. As a healthcare organization, Suvida is committed to addressing the comprehensive physical, behavioral, social, and cultural needs of this underserved community. The company emphasizes diversity, inclusivity, and respect in its workplace environment, fostering a culture where employees are valued, rewarded, and encouraged to grow. Suvida Healthcare operates a multi-disciplinary primary care program that prioritizes health equity, creating a strong and service-centered healthcare family committed to improving the quality of life for its patients, their families, and the communities they serve.Show More
Job Requirements
- 1+ years progressive work experience in the healthcare industry
- 2+ years of customer service
- high school diploma or GED equivalent
- CPR/BLS certified (or willing to obtain within 7 days of employment)
- bachelor's in healthcare administration, business, or hospitality preferred
- full-time, permanent position
Job Qualifications
- Bilingual (English/Spanish) required
- experience managing referrals and authorizations preferred
- experience in value-based care operations preferred
- experience documenting electronic medical records
- comfortable working independently
Job Duties
- Ensures the highest level of customer service possible
- displays respect and concern for all patients
- attends all clinic huddles and clinic monthly meetings
- greets and welcomes patients to the clinic
- assists patients to the seating area
- assists patients in wheelchair to the seating area
- assists patients with scheduling transportation to and from the clinic
- ensures all insurance benefits are verified and active
- collects any co-pays necessary for patient's visit
- manages phone lines by answering, taking messages, and conducting outbound calls as instructed
- manages patient referrals by processing them and obtaining authorizations
- assists in scheduling appointments for patient's referrals
- updates patient information and making changes to EMR platform
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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