Pramira logo

Pramira

Installation & Maintenance Manager Fiber Network Operations

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
Employee wellness programs
Equal opportunity employer

Job Description

Pramira is a premier general contractor renowned for delivering safe, high-quality construction services across California. With a strong foothold in buildings, electrical, and telecommunications infrastructure, the company has established itself as a key player supporting critical industries like healthcare, industrial sectors, utilities, and telecommunications networks. Combining a culture rooted in safety, integrity, and operational excellence with industry-leading technology and field-proven processes, Pramira ensures the successful execution of complex projects with precision and on schedule. The company values its people as its foundation, investing heavily in their professional growth, well-being, and empowerment, fostering an environment where each employee can thrive and... Show More

Job Requirements

  • 5+ years of experience managing fiber installation or maintenance operations (residential, commercial, or MDU)
  • Strong understanding of fiber drops, ONT installation, splicing, and restoration procedures
  • Familiarity with 811 locates, NOC coordination, and ticket-based service workflows
  • Proven ability to meet service levels and manage crews under performance-based contracts
  • Excellent documentation, safety compliance, and leadership skills
  • Valid California driver's license and clean driving record
  • OSHA-30 certification preferred
  • Blue Badge or equivalent fiber certification a plus

Job Qualifications

  • 5+ years of experience managing fiber installation or maintenance operations (residential, commercial, or MDU)
  • Strong understanding of fiber drops, ONT installation, splicing, and restoration procedures
  • Familiarity with 811 locates, NOC coordination, and ticket-based service workflows (e.g., Jira, FSM)
  • Proven ability to meet service levels and manage crews under performance-based contracts
  • Excellent documentation, safety compliance, and leadership skills
  • Valid California driver's license and clean driving record
  • OSHA-30 certification preferred
  • Blue Badge or equivalent fiber certification a plus

Job Duties

  • Lead installation and maintenance activities including residential, MDU, and commercial fiber installations
  • Manage daily ticket workflow from NOC - ensuring timely acknowledgment, dispatch, completion, and documentation
  • Supervise technicians performing drop installation, splicing, ONT testing, router installation, and 811 locates
  • Oversee maintenance and repair work related to city or utility projects and emergency restoration events
  • Ensure compliance with contractual SLAs for response time, installation success rate, and documentation accuracy
  • Review service credits, analyze performance metrics, and implement corrective measures to improve operational KPIs
  • Conduct site inspections, QA/QC audits, and ensure adherence to safety and branding standards
  • Maintain coordination with city inspectors, the Owner's representative (SNO), and subcontractors for field activities
  • Train and mentor crews to maintain readiness for same-day and next-day service repair tickets
  • Support asset control, inventory tracking, and monthly reporting as required under contract
  • All other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.