Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,640.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Travel opportunities
Professional Development
Job Description
Insomniac is a globally recognized leader in producing immersive and innovative music festivals and events that captivate millions of fans each year. Founded in 1993 by Pasquale Rotella and based in Los Angeles, Insomniac has grown into a powerhouse in the entertainment industry, especially renowned for its large-scale dance music festivals such as the Electric Daisy Carnival (EDC), which is the world’s largest dance music festival attracting more than 525,000 attendees over three days. The company produces approximately 10,000 concerts, club nights, and festivals annually across seven million fans worldwide, holding events in 13 countries across five continents. With a... Show More
Job Requirements
- Bachelor’s degree preferred
- Minimum 3 years experience in ticketing or festival operations
- Advanced proficiency with ticketing platforms
- Advanced Excel skills
- Strong leadership and communication abilities
- Ability to work under pressure and multitask
- Physical ability to lift 50lbs
- Must tolerate loud noise and busy environments
- Willingness to work evenings, weekends and holidays
- Must be able to travel frequently
- Valid work authorization without visa sponsorship
- On-site presence required
- Ability to adapt to climate extremes
- Strong organizational skills
- Positive and proactive mindset
Job Qualifications
- Advanced knowledge of ticketing industry and platforms such as Front Gate Tickets, Ticketmaster, TicketWeb, Universe, Eventbrite
- Advanced Microsoft Excel skills including nested formulas, PivotTables and data manipulation
- Over 3 years experience in large-scale festival production and operations
- Experience in customer service at large-scale ticketed events
- Excellent organizational, communication and leadership skills
- Ability to multitask and remain calm under pressure
- Four-year college degree preferred
- Motivated with a positive “everything is possible” attitude
- Strong problem-solving skills with a sense of urgency
- Willingness to work on-site at various event locations
Job Duties
- Build and maintain ticketing pages from conception through settlement for assigned events including layaway plans and second/third party allocations as applicable
- Partner with promoters to suggest additional revenue-driving opportunities
- Supply daily ticket counts, buyer reports and maintain internal tracking programs
- Generate custom reports in Excel for marketing, promoters and other stakeholders
- Process comp orders for community partners, sponsors and other key groups
- Submit design tickets and purchase ticket inventory including wristbands and add-ons
- Manage on-site box office operations including advancing assets, hiring and managing staff, and setting up/tearing down
- Create and adhere to operational budgets and forecast expenses, communicating changes to producer team
- Ensure compliance with company policies and protect cash and credentials
- Perform other duties as assigned
- Travel frequently as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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