Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
performance bonuses
Flexible working hours
Job Description
About the Company and Role:
Fracht is a well-established global logistics and freight forwarding company dedicated to providing comprehensive supply chain solutions worldwide. Known for its commitment to integrity, innovation, and customer-centric service, Fracht operates across various logistics sectors including freight forwarding, customs brokerage, drayage, and warehousing. The company values flexibility, accountability, and clear communication within its workforce, fostering a collaborative and dynamic work environment. By adhering to core values and vision, Fracht has built a reputation for reliable, efficient, and customized logistics solutions tailored to diverse customer needs.
The Inside Sales role at Fracht is a critica... Show More
Fracht is a well-established global logistics and freight forwarding company dedicated to providing comprehensive supply chain solutions worldwide. Known for its commitment to integrity, innovation, and customer-centric service, Fracht operates across various logistics sectors including freight forwarding, customs brokerage, drayage, and warehousing. The company values flexibility, accountability, and clear communication within its workforce, fostering a collaborative and dynamic work environment. By adhering to core values and vision, Fracht has built a reputation for reliable, efficient, and customized logistics solutions tailored to diverse customer needs.
The Inside Sales role at Fracht is a critica... Show More
Job Requirements
- Bachelor’s degree in business, sales, marketing, supply chain or a related field preferred
- Minimum of 3 years of experience within the freight forwarding or logistics industry
- Proven track record of achieving and exceeding sales targets
- Strong negotiation, communication, and interpersonal skills
- In-depth knowledge of global logistics and supply chain management
- Ability to think strategically and execute tactically
- Proficient in CRM software and sales analytics tools
Job Qualifications
- Bachelor’s degree in Business, Sales, Marketing, Supply Chain or a related field preferred
- Minimum of 3 years of experience within the freight forwarding or logistics industry
- Proven track record of achieving and exceeding sales targets
- Strong negotiation, communication, and interpersonal skills
- In-depth knowledge of global logistics and supply chain management
- Ability to think strategically and execute tactically
- Proficient in CRM software and sales analytics tools
Job Duties
- Build and maintain account plans for all assigned customers
- Expand services within key accounts across trade lanes and logistics functions including freight forwarding, customs brokerage, drayage, and warehousing
- Identify and pursue up-sell and cross-sell opportunities aligned with client goals
- Identify and pursue new business opportunities in assigned territories and industry verticals
- Prepare tailored proposals, support RFQs, and drive opportunity closure
- Support marketing initiatives and attend relevant trade shows or networking events
- Serve as the primary commercial point of contact for assigned accounts
- Conduct regular client visits, quarterly business reviews, and performance reviews with a minimum of 2 per year per account
- Track all client engagement and ensure less than 5 percent client attrition across portfolio
- Deliver over 90 percent customer satisfaction based on feedback and surveys
- Generate quotes and support strategic pricing efforts aligned with operational capacity
- Work closely with operations and procurement to ensure aligned and seamless service delivery
- Provide feedback to inform pricing strategy and market positioning
- Support financial health of accounts including invoice aging and margin integrity
- Log all activities, pipeline opportunities, and client interactions in CRM systems like CargoWise
- Provide accurate sales forecasts and regular pipeline visibility to leadership
- Ensure 100 percent participation in SOP updates and pricing feedback initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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