Innkeeper | El Caminante Bar & Bungalows |Capistrano, CA | Modus by PM Hotel Group
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Free virtual fitness classes
Discounted gym memberships
Paid Time Off
Paid holidays
Paid parental leave
Tuition Reimbursement
Job Description
El Caminante is a distinctive lifestyle hotel known for immersing guests in the quintessential Southern California experience, blending luxurious comfort with a vibrant coastal culture. Celebrated as a Top Workplace by reputable publications such as The Washington Post and Philadelphia Inquirer, El Caminante emphasizes a passion for hospitality where associates thrive within a culture driven by respect, teamwork, and an entrepreneurial spirit. The hotel fosters an inclusive environment encouraging diversity, individual talent, and personal expression, making it a unique place to grow and develop a career. As an innovator in the hotel management industry, the company embraces change and continuously... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality, food and beverage, or customer service preferred
- ability to multitask effectively in a fast-paced environment
- excellent communication skills
- physical ability to stand, walk, and move quickly between areas
- ability to lift and carry items up to 30 pounds
- availability to work flexible shifts including weekends and holidays
Job Qualifications
- Previous experience in hospitality, food and beverage, or customer service preferred
- strong multitasking abilities
- exceptional customer service skills
- attention to detail
- familiarity with point-of-sale systems, reservation systems, and espresso machines is a plus
- friendly and professional demeanor
- ability to work independently and as part of a team
- genuine desire to exceed guest expectations
- ability to work various shifts including mornings, evenings, weekends, and holidays
Job Duties
- Greet and assist guests upon arrival, handle check-in/check-out processes, and respond to inquiries and special requests
- manage reservations and room assignments, update guest records, and handle payments accurately
- provide guests with information on hotel amenities, local attractions, and services
- maintain a clean and organized front desk/bar, handle emails and phone calls, and support other departments as needed
- set up dining areas, present menus, take orders, serve food and beverages, and ensure tables are properly cleared and reset
- provide personalized service, accommodate dietary preferences, and address any service-related issues promptly
- restock supplies, maintain cleanliness of dining area and kitchen, and complete inventory checks
- prepare and serve high-quality coffee, espresso drinks, teas, and specialty beverages
- maintain stock of coffee beans, syrups, and supplies, and ensure equipment is cleaned and functioning properly
- engage guests while preparing drinks and accommodate preferences
- provide knowledgeable mixology services, recommend wines and spirits, ensure proper preparation of drinks
- balance responsibilities across front desk, dining, and café areas especially during peak hours
- coordinate with kitchen, housekeeping, and other departments to ensure seamless operations
- adhere to all food safety, hygiene, and hotel safety protocols
- lift and carry items up to 30 lbs as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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