Informational Concierge - Monday-Friday- Norton Audubon Hospital
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests. Established with a clear mission to deliver compassionate service, Towne Park plays a vital role in easing the anxieties of patients and their families, offering welcoming smiles to guests in unfamiliar cities, and fostering a positive environment for both clients and employees. The company prides itself on more than just a job; it provides an opportunity to make an impactful difference that translates into smiles and memorable moments for those they serve. Their commitment to excellence is reflected in their... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- Ability to pass a criminal background check and drug screening
- One to three months related experience and/or training or equivalent combination of education and experience
- Knowledge of telephones, codes and alarms, two-way radios, disaster phone, fire panel and surveillance system
- Ability to read, speak and write standard English
- Ability to comprehend simple instructions and memos
- Ability to write simple correspondence
- Ability to understand 24 hour and military time systems
- Ability to perform basic computer skills and general typing
- Ability to prioritize tasks and remain calm in stressful situations
Job Qualifications
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- Ability to read, speak and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to understand 24 hour and military time systems
- Ability to perform basic computer skills and general typing
- Ability to prioritize tasks and remain calm in stressful situations
- Knowledge of telephones, codes, alarms, two-way radios, disaster phone, fire panel and surveillance system
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, patients, co-workers and clients
- Acknowledge and greet guests and patients with a professional and friendly demeanor
- Answer the telephone promptly and politely using client and Towne Park standards
- Demonstrate willingness and ability to assist others and respond to emergencies on a priority basis
- Practice proper client and/or Towne Park phone etiquette and assist visitors with directions, information and other inquiries
- Provide guests and patients with information about facility outlets, meeting rooms, amenities and main local attractions while maintaining confidentiality
- Report all accidents and incidents observed on shift to Guest Service Coordinator or Account Manager immediately and operate equipment safely following client procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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