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Information Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $22.60
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Work Schedule

Fixed Shifts

Job Description

Highland Hospital is a well-established healthcare facility located in Rochester, known for its commitment to providing exceptional medical services and compassionate patient care. As a key part of the community, Highland Hospital integrates advanced medical technologies with a patient-centered approach to healthcare. The hospital offers a wide range of medical specialties, outpatient services, and community health programs. It is dedicated to maintaining a supportive environment where patients, visitors, and staff can feel welcomed and well-informed throughout their healthcare journey. The hospital's reputation for quality care and community involvement makes it a prominent healthcare employer in the Rochester area.

The Inf... Show More

Job Requirements

  • High school diploma or GED
  • 1-2 years customer service experience
  • receptionist experience preferred
  • ability to work Tuesday through the following Thursday from 7am to 3:30pm
  • ability to work full-time
  • willingness to follow hospital policies and procedures

Job Qualifications

  • High school diploma or GED
  • 1-2 years customer service experience
  • receptionist experience preferred
  • strong communication skills
  • ability to interact effectively with diverse populations
  • friendly and outgoing personality

Job Duties

  • Greet and direct all patients, visitors, and staff at the main lobby information desk
  • Provide accurate and timely information regarding hospital departments and services
  • Answer inquiries and resolve basic questions or concerns efficiently
  • Maintain a professional and welcoming demeanor at all times
  • Coordinate with hospital staff to ensure smooth flow of visitors
  • Assist with clerical tasks as needed
  • Support hospital safety and security procedures

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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