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Highland Hospital

Information Desk Receptionist

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.50 - $22.60
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Work Schedule

Weekend Shifts
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Benefits

competitive salary
Flexible Hours
Per diem employment
Training opportunities
Employee assistance program

Job Description

Highland Hospital, located in Rochester, is a prominent healthcare institution committed to providing exceptional medical services to the community. Known for its comprehensive care and patient-centered approach, Highland Hospital continually strives to enhance the healthcare experience through dedicated staff and excellent service. As a well-established hospital, it offers a dynamic work environment where employees play a vital role in supporting patient care and operational efficiency. The hospital employs a diverse team of healthcare professionals and support personnel dedicated to maintaining a welcoming and supportive atmosphere for patients, visitors, and staff alike.

The role of the Information Desk Receptionist at High... Show More

Job Requirements

  • high school diploma or GED
  • 1-2 years customer service experience
  • ability to work weekend mornings
  • strong interpersonal skills
  • reliable and punctual
  • ability to handle multiple tasks simultaneously
  • professionalism in a healthcare environment

Job Qualifications

  • high school diploma or GED
  • 1-2 years customer service experience
  • receptionist experience preferred
  • excellent communication and interpersonal skills
  • ability to work independently
  • knowledge of hospital layout and departments is a plus
  • proficiency in basic computer skills

Job Duties

  • greet and direct all patients, visitors and staff at the main lobby information desk
  • answer inquiries and provide accurate information about hospital services and directions
  • manage phone calls and transfer them to appropriate departments
  • maintain the cleanliness and organization of the information desk area
  • record and report visitor information as necessary
  • assist with scheduling and administrative support as needed
  • handle confidential information with discretion

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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