Breeze Airways

Inflight Supervisor On Duty

West Jordan, UT, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $39.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
Health savings account
401k plan
Paid Time Off
travel privileges

Job Description

Breeze Airways is a dynamic and innovative airline company committed to redefining the travel experience by making it simple, affordable, and convenient. Known as "The World's Nicest Airline," Breeze Airways prides itself on delivering exceptional service driven by technology, ingenuity, and kindness. As a rapidly growing airline, Breeze Airways fosters a culture of teamwork and collaboration across various departments to ensure a seamless operational flow and an outstanding journey for every guest. The company emphasizes a work environment that values diversity, inclusivity, and equal opportunities for all employees, making it an ideal workplace for passionate and dedicated professionals.

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Job Requirements

  • 4+ years leading a diverse workforce
  • 3+ years flight attendant experience
  • Ability to obtain and maintain current Breeze Airways Flight Attendant Certification
  • Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting
  • Must pass a DOT pre-employment drug test
  • Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
  • Strong knowledge of the Flight Attendant Manual (FAM), FAA, TSA, DOT regulations, and demonstrated knowledge of the FAPB

Job Qualifications

  • 4+ years leading a diverse workforce
  • 3+ years flight attendant experience
  • Ability to obtain and maintain current Breeze Airways Flight Attendant Certification
  • Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting
  • High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
  • Self-starter must have a positive attitude and strong desire for success
  • Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
  • Strong knowledge of the Flight Attendant Manual (FAM), FAA, TSA, DOT regulations, and demonstrated knowledge of the FAPB
  • Must pass a DOT pre-employment drug test
  • Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
  • Outstanding leadership capabilities, with ability to lead, train, and motivate
  • 4-year degree or equivalent work experience preferred
  • Competent in interpersonal communications (soft skills), collaboration, critical-thinking, and problem solving
  • A self-starter with excellent verbal and written communication skills
  • Excellent work ethic
  • Ability to work in a fast-paced team environment
  • Skilled at managing stress and multiple tasks simultaneously
  • Proven ability to lead and coach others
  • Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables
  • Ability to travel as needed or required
  • Exemplifies Breeze's safety culture, values, and mission

Job Duties

  • Serve as the liaison between Inflight Services Field Supervisors, Crew Services, Airport, Dispatch, Tech Ops, and Flight Operations to contribute to a smooth and successful operation
  • Represent Inflight Services in various meetings and committees, including all daily operational calls
  • Support communications by identifying impacted Flight Attendants, alerting field supervisors, coordinating contact, and prioritizing responses
  • Provide post event care to flight attendants through wellness checks
  • Follow up with Flight Attendants and Inflight Leadership on guest complaints, ensuring they are addressed and escalated as necessary
  • Respond to Inflight related operational delays, ensuring accurate reporting and timely follow up
  • Represent Inflight Services on operational bridge calls, providing Flight Attendant impact insight, contributing solutions, and ensuring Inflight considerations are effectively communicated
  • Serve as a resource for Flight Attendants by providing guidance and support in the absence of field leadership or during irregular operations
  • Provide after hours Help Desk support for Flight Attendants, addressing questions, comments, and concerns
  • Deliver daily operational recaps to leadership regarding emergency response, Flight Attendant staffing, and Flight Attendant issues handled or ongoing during shifts
  • Partner with other operational departments on investigation requests
  • Track and analyze Flight Attendant reliability and attendance trends
  • Issue corrective action and deliver coaching as appropriate, working with People Services and Inflight Leadership
  • Manage Crew Pull process for incidents and accidents by triaging and managing conflicting priorities
  • Additional duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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