Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Health savings account
401k plan
Paid Time Off
travel benefits
Job Description
Breeze Airways is a dynamic and innovative airline committed to delivering exceptional travel experiences under the mission to make the world of travel simple, affordable, and convenient. Known as "The World's Nicest Airline," Breeze Airways emphasizes a unique combination of technological ingenuity and genuine kindness to elevate the customer journey. A relatively new player in the aviation industry, Breeze has rapidly distinguished itself by focusing on customer-centric values and operational excellence. The company fosters a collaborative and inclusive work environment where diverse team members unite to enhance every facet of air travel, from ground services to onboard experiences.
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Job Requirements
- 4+ years leading a diverse workforce
- 3+ years flight attendant experience
- Ability to obtain and maintain current Breeze Airways Flight Attendant Certification
- Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting
- High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
- Self-starter must have a positive attitude and strong desire for success
- Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
- Strong knowledge of the Flight Attendant Manual (FAM), FAA, TSA, DOT regulations, and demonstrated knowledge of the FAPB
- Must pass a DOT pre-employment drug test
- Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
- Outstanding leadership capabilities, with ability to lead, train, and motivate
Job Qualifications
- 4+ years leading a diverse workforce
- 3+ years flight attendant experience
- Ability to obtain and maintain current Breeze Airways Flight Attendant Certification
- Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting
- High performance orientation
- Self-starter with a positive attitude
- Strong knowledge of the Flight Attendant Manual (FAM), FAA, TSA, DOT regulations, and knowledge of the FAPB
- Outstanding leadership capabilities
- Competent interpersonal communication skills
- Critical-thinking and problem solving abilities
- Excellent verbal and written communication skills
- Ability to work in a fast-paced team environment
- Attention to detail and strong organizational skills
- Ability to travel as needed
- Commitment to Breeze's safety culture, values, and mission
Job Duties
- Serve as the liaison between Inflight Services Field Supervisors, Crew Services, Airport, Dispatch, Tech Ops, and Flight Operations to contribute to a smooth and successful operation
- Represent Inflight Services as directed in various meetings and committees, including all daily operational calls
- Support communications by identifying impacted Flight Attendants, alerting field supervisors, coordinating contact, and prioritizing responses
- Provide post event care to flight attendants through wellness checks
- Follow up with Flight Attendants and Inflight Leadership on guest complaints, ensuring they are addressed and escalated as necessary
- Respond to Inflight related operational delays, ensuring accurate reporting and timely follow up
- Represent Inflight Services on operational bridge calls, providing Flight Attendant impact insight, contributing solutions, and ensure Inflight considerations are effectively communicated
- Serve as a resource for Flight Attendants by providing guidance and support in the absence of field leadership or during irregular operations
- Provide after hours Help Desk support for Flight Attendants, addressing questions, comments, and concerns
- Deliver daily operational recaps to leadership regarding emergency response, Flight Attendant staffing, and Flight Attendant issues handled or ongoing during shifts
- Partner with other operational departments on investigation requests
- Track and analyze Flight Attendant reliability and attendance trends
- Issue corrective action and deliver coaching as appropriate, working with People Services and Inflight Leadership
- Manage Crew Pull process for incidents and accidents by triaging and managing conflicting priorities
- Additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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