Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,350.00 - $99,600.00
Work Schedule
Standard Hours
Benefits
Free stand-by travel privileges
comprehensive well-being programs
medical benefits
Dental benefits
vision benefits
generous 401k match program
Quarterly bonus plans
Annual bonus plans
Generous holiday
Paid Time Off
Job Description
Alaska Airlines is a leading American airline renowned for its commitment to safety, customer service, and operational excellence. Founded in 1932 and headquartered in Seattle, Washington, Alaska Airlines operates a comprehensive network of domestic and international routes, primarily serving the West Coast and Alaska regions. The airline is known for its strong corporate culture grounded in values such as safety, care, and performance, striving to create an airline that customers and employees love alike. Alaska Airlines, along with its partners Hawaiian Airlines and Horizon Air, offers a diverse range of employment opportunities with competitive compensation and benefits packages that reflect... Show More
Job Requirements
- High school diploma or equivalent
- Minimum age of 21
- Authorized to work in the U.S.
- Two years of experience in technical writing or instructional design
- Solid understanding of instructional design and performance improvement best practices
- Experience developing courseware to current industry and adult learning standards including experiential learning, eLearning, social learning, and micro-learning
- Ability to communicate in an engaging and motivating manner with inflight leadership and other key stakeholders
- Ability to complete Flight Attendant Initial Training to become certified as a front-line Flight Attendant
- Excellent verbal and written communication, project management, team leadership, customer facilitation, organization, and interpersonal skills
- Ability to think originally and creatively and excel at meeting challenges with resourcefulness and innovative ideas
- Advanced proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook
Job Qualifications
- Bachelor’s degree in Instructional Design, Instructional Technology, Education, Business Communications, or related field or equivalent work experience
- Two years of experience in technical writing or instructional design
- Solid understanding of instructional design and performance improvement best practices
- Experience developing courseware to current industry and adult learning standards including experiential learning, eLearning, social learning, and micro-learning
- Ability to communicate in an engaging and motivating manner with inflight leadership and key stakeholders
- Ability to complete Flight Attendant Initial Training to become certified as a front-line Flight Attendant
- Excellent verbal and written communication, project management, team leadership, customer facilitation, organization, and interpersonal skills
- Ability to think originally and creatively and excel at meeting challenges with resourcefulness and innovative ideas
- Advanced proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook
Job Duties
- Apply instructional design methods and best practices to define course requirements and create instructor-led and interactive course content
- Develop learning objectives, course outlines, lesson plans, and courseware including CBT, multimedia, and job aides that comply with FAA regulations and Alaska Airlines policy
- Ensure that all training programs conform with 14 CFR Part 121 air carrier operations, approved training programs, and inflight operations
- Work with subject matter experts to develop or revise curriculum based on FAA Advisory Circulars, regulatory guidance, and Flight Attendant certification processes
- Coordinate with Inflight Leadership, subject matter experts, other divisions within Alaska Airlines, outside agencies such as FAA/TSA, and vendors
- Write and maintain technical procedures, documentation, and job aids
- Perform editing and quality assurance reviews of training materials
- Maintain and make recommendations to improve the Learning Management System (LMS) Cornerstone and associated training programs
- Periodically create, update, assign courses, and modify student records in the LMS
- Create reports from LMS data to track learner progress and metrics
- Provide technical support to Flight Attendants, instructors, and supervisors for training content and technology questions
- Focus on continuous improvement of training methodologies and learning technologies and recommend changes
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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