Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,350.00 - $99,600.00
Work Schedule
Standard Hours
Benefits
Free stand-by travel privileges on Alaska Airlines
Hawaiian Airlines and Horizon Air
Medical insurance
Dental Insurance
Vision Insurance
generous 401k match program
quarterly and annual bonus plans
Paid Time Off
Job Description
Alaska Airlines is a leading airline company known for its commitment to delivering exceptional travel experiences and creating an airline people love. Guided by strong core values and leadership principles, Alaska Airlines operates with a clear purpose to ensure the success of the company while prioritizing safety, customer satisfaction, and innovation. The airline boasts a dedicated corporate team skilled in various disciplines including accounting, human resources, finance, planning, legal, marketing, and operational divisions. These teams work collaboratively to develop strategies and operational plans that support the airline's growth and uphold its reputation as a trusted leader in the aviation industry.... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Bachelor's degree in Instructional Design, Instructional Technology, Education, Business Communications or related field, or 2 years additional work experience in lieu of degree
- 2 years of experience in technical writing or instructional design
- Ability to communicate in an engaging and motivating manner
- Ability to complete Flight Attendant Initial Training
- Excellent verbal and written communication skills
- Strong project management and organizational skills
- Minimum age of 21
- Must be authorized to work in the U.S.
Job Qualifications
- Minimum high school diploma or equivalent
- Bachelor’s degree in Instructional Design, Instructional Technology, Education, Business Communications, or related field or equivalent work experience
- At least 2 years of experience in technical writing or instructional design
- Solid understanding of instructional design and performance improvement best practices
- Experience developing courseware to industry and adult learning standards including experiential, social, and micro-learning
- Ability to communicate engagingly with inflight leadership and stakeholders
- Ability to complete Flight Attendant Initial Training and certification
- Excellent verbal and written communication skills
- Strong project management, team leadership, customer facilitation, and organizational skills
- Creative and resourceful problem-solving abilities
- Advanced proficiency with Microsoft Office applications
- Minimum age of 21
- Authorized to work in the U.S.
- Preferred: At least 2 years of Flight Attendant experience
- Experience with authoring tools such as Articulate 360, Adobe Captivate, Camtasia
- Multimedia development experience with Adobe Creative Suite applications
Job Duties
- Apply instructional design methods and best practices to define course requirements and create instructor-led and interactive course content
- Develop learning objectives, course outlines, lesson plans, and courseware including CBT, multimedia, and job aids that comply with FAA regulations and company policy
- Ensure training programs conform with 14 CFR Part 121 air carrier operations and inflight operations
- Collaborate with subject matter experts to develop or revise curriculum based on FAA guidance and certification processes
- Coordinate with inflight leadership, subject matter experts, other divisions, outside agencies, and vendors
- Write and maintain technical procedures, documentation, and job aids
- Perform editing and quality assurance reviews of training materials
- Manage and improve the Learning Management System (LMS) and associated training programs
- Create, update, assign courses, and modify student records in the LMS
- Generate reports to track learner progress and metrics
- Provide technical support for training content and technology questions
- Focus on continuous improvement of training methodologies and learning technologies
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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