Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $84,500.00 - $126,750.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
quarterly and annual bonus plans
Holiday and paid time off
Job Description
Alaska Airlines is a leading American airline headquartered in Seattle, Washington, known for its commitment to exceptional customer service and operational excellence. Renowned for its extensive flight network across North America and its strong corporate values, Alaska Airlines prides itself on creating an environment that fosters innovation, inclusiveness, and a passion for travel. As a prominent player in the aviation industry, the airline operates under a philosophy of safety, care, and respect for both its employees and passengers. The company offers a multitude of opportunities within various corporate and operational teams, including accounting, human resources, finance, planning, legal, marketing, and... Show More
Job Requirements
- 4 years of experience in inflight services or related airline roles
- bachelor’s degree preferred or equivalent additional experience
- clear pre-employment DOT testing
- high school diploma or equivalent
- minimum age of 21
- must be authorized to work in the U.S.
- ability to complete initial training and maintain FAA Flight Attendant Certification
- experience in overseeing training programs and regulatory alignment
- expertise in handling operational scenarios
- background in accountability and continuous improvement
- experience with Microsoft Office and crew management systems
- strong communication and analytical skills
- flexible availability for 24/7 operations
Job Qualifications
- 4 years of experience in inflight services, inflight operations, crew scheduling, or related airline roles with increasing responsibility
- bachelor’s degree preferred in aviation management, business, or related field or equivalent additional experience
- clear pre-employment DOT testing
- high school diploma or equivalent
- minimum age of 21
- authorized to work in the U.S.
- ability to complete Alaska Airlines initial training and maintain FAA Flight Attendant Certification
- experienced in overseeing training programs and ensuring regulatory alignment
- expert in handling complex, high-stakes operational scenarios
- background in fostering accountability, engagement, and continuous improvement
- contributed to cross-functional projects
- advanced Microsoft Office skills
- working knowledge of Crew Management and Departure Control Systems
- skilled in professional communication and report writing
- able to analyze operational data and schedules
- adaptable in high-impact scenarios
- flexible availability including weekends, holidays, and critical events
Job Duties
- Serves as the inflight duty manager at the Network Operations Center
- serves as the VP inflight services representative to the NOC and acts as part of the operational control function of the airline
- acts as the primary inflight services first responder during crisis, emergency or irregular operations
- makes decisions on behalf of inflight leadership and provides operational support for flight attendants outside normal business hours
- utilizes flight attendant and management feedback and works with base management to improve service levels
- applies knowledge of the CBA to ensure compliance and improve efficiency
- serves as a subject matter expert on company policy, contractual issues, FARs and flight related procedures
- maintains knowledge of inflight operations and participates in required training
- participates in projects and meetings supporting IFDM duties
- acts as liaison between inflight services and other divisions
- executes company policy with respect to operational matters
- provides input to inflight services leadership
- responds to incidents or accidents using NOC/local plan
- serves as inflight services on-scene responder during incidents
- trains to provide critical functions
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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