Menzies Aviation

IND Passenger Service Agent

Indianapolis, IN, USA|Travel, Onsite

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Advancement opportunities to lead and supervisor
Health Insurance
Dental Insurance
Vision Insurance
accident coverage
critical illness coverage
Hospital Indemnity coverage
Life insurance
short-term disability insurance
long-term disability insurance
401K Savings Plan
Employee assistance program
Legal coverage plan
Identity theft protection plan
Pet discount coverage
Pet insurance plan

Job Description

Menzies Aviation is one of the leading fueling companies in the world, recognized globally for its excellence in aviation services. With a strong reputation for safety, efficiency, and customer care, Menzies Aviation operates in multiple countries, serving a variety of airline clients and airports. Established as a trusted partner within the aviation industry, the company is dedicated to providing superior support services, including fueling, ground handling, and passenger services. With a commitment to innovation and continuous improvement, Menzies strives to maintain its position as a world-class service provider while fostering a family-oriented and inclusive workplace environment.

Currently, Menzies Aviati... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must pass pre-employment drug screen
  • Must be comfortable lifting 70lbs
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Open availability including weekends is required
  • Must be able to travel to Seattle, Washington for 9 consecutive days of training if selected for Alaska Airlines

Job Qualifications

  • Must be at least 18 years of age
  • Ability to proficiently read, write and speak English
  • Prior customer service experience strongly preferred
  • Intermediate computer skills required
  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Job Duties

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
  • Interpret identification labels along with baggage and cargo routing tags
  • Host self-service kiosks
  • Ensure that all work areas are organized
  • Keep a positive attitude while offering assistance
  • Ensure the safe and secure operations
  • Comfortable lifting/moving up to 70lbs of cargo and baggage
  • Some bending, stretching, pushing & pulling
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location