Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
short-term disability
long-term disability
401(k)
Discounted hotel services
Colleague meal program
Paid vacation
Paid holidays
paid sick days
free hotel rooms
hotel discounts
Job Description
Hyatt Regency Indianapolis is a premier full-service hotel located in the heart of downtown Indianapolis. As part of the globally recognized Hyatt Hotels Corporation, this property offers exceptional hospitality, blending modern amenities with a warm, inviting atmosphere. The hotel caters to both business and leisure travelers, providing versatile meeting spaces, fine dining options, and superior guest service. Hyatt Regency Indianapolis is committed to delivering an outstanding guest experience while maintaining operational excellence and financial integrity across its departments. With a dedication to professional growth and a supportive work environment, the hotel fosters a culture of collaboration, precision, and accountability among... Show More
Job Requirements
- Bachelor's degree or equivalent experience in accounting or a related field
- minimum two years of experience with hotel PMS systems, preferably Opera
- strong communication and guest service skills
- ability to navigate multiple web-based reporting systems
- intermediate Excel proficiency
- high level of confidentiality and professional judgment
- ability to work in a fast-paced environment
- strong analytical skills
Job Qualifications
- Bachelor's degree or equivalent experience in accounting or a related field
- minimum two years of experience with hotel PMS systems, preferably Opera
- strong communication and guest service skills, with the ability to interact with external guests, internal colleagues, and corporate partners
- ability to navigate multiple web-based reporting systems including credit card portals, bank platforms, Micros, FTP programs, and financial reporting tools
- intermediate Excel proficiency (sorting, filtering, formulas required)
- high level of confidentiality, integrity, and professional judgment
- ability to work effectively in a fast-paced environment and adapt to frequent changes
- strong analytical skills for variance analysis and problem resolution
Job Duties
- Complete the daily D Sheet using daily packet instructions to ensure accurate financial reporting
- review and verify hotel revenue and night audit posting codes for accuracy
- complete the daily cash computed report following established procedures
- review coupon log and reconcile with PMS charges
- maintain PCI compliance spreadsheet and perform monthly communication device audits
- process daily cash deposits in coordination with the Executive Assistant
- respond to credit card chargebacks, providing thorough documentation to resolve disputes
- process refunds and F&B/Starbucks AP invoices while maintaining invoice logs
- investigate cash and credit card variances daily and involve operating managers when needed
- investigate tax variances and document findings on the D Sheet according to established standards
- monitor unusual posting transactions and partner with Accounting Manager to identify and correct issues
- reconcile designated accounts during month-end using Opera Account Journals
- respond to guest financial inquiries within 24 hours in a caring, professional manner
- research billing issues, provide accurate solutions, and maintain detailed documentation
- monitor the general accounting inbox and phone line for timely response
- train and support team members on accounting procedures to reduce repetitive errors
- collaborate with Operations Managers to develop process-improvement training
- provide timely and accurate responses to Corporate Office requests
- work with the Accounting Manager to support ongoing corporate compliance and reporting
- process banquet invoices using the Banquet Invoice SOP and communicate with Event Planning Managers as needed
- update Airline Room Billing grids monthly
- apply World of Hyatt compensation in Opera AR using established spreadsheets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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