Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
fitness center access
Career development opportunities
Job Description
Omni Fort Lauderdale Hotel is a premier hospitality establishment set to become a landmark in South Florida when it opens its doors in Fall 2025. This 29-story luxury hotel, located at 1950 Eisenhower Boulevard and directly connected to the Broward County Convention Center, is designed to offer guests an unparalleled experience with its expansive amenities and prime location. The hotel boasts 801 elegantly appointed guest rooms and suites, multiple upscale dining options including a vibrant rooftop bar, a sprawling pool area, a rejuvenating spa, and a state-of-the-art fitness center. The property's extensive meeting and event space spans over 120,000 square... Show More
Job Requirements
- Minimum 1 year serving experience
- Must acquire TIPS and ServSafe certifications
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Previous cash handling experience
- Must be able to work a variety of shifts, including weekends and holidays
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds
- Must be able to stand and walk for extended periods
- Ability to handle stressful situations while maintaining a calm demeanor
- Must be able to work cohesively with co-workers
- Ability to accurately input information into MICROS system
Job Qualifications
- Minimum 1 year serving experience
- Must acquire TIPS and ServSafe certifications
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- Previous cash handling experience required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Excellent customer service, service recovery and problem-solving skills
- Must be able to work a variety of shifts, including weekends and holidays
Job Duties
- Adhere to all Omni rules, policies, procedures, and standards
- Greet guests by utilizing the All-In impression standards set forth by Omni
- Set tables according to type of event and service standards as directed by leadership
- Suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Record transaction in MICROS system in a timely manner
- Adhere to cash handling standards
- Ensure satisfaction with each food course and/or beverage
- Present accurate check to guest and process payment
- Maintain cleanliness of work areas throughout the day
- Station set-up and breakdown/side-work
- Perform any other duties as assigned by leadership
- Be pleasant, smile and greet all guests, using surnames when obtained
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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