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Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs

Job Description

JW Marriott Dallas Arts District is a distinguished luxury hotel located in the heart of Dallas, Texas. Part of Marriott International's luxury portfolio, JW Marriott offers a world-class hospitality experience in gateway cities and unique resort destinations globally. This esteemed establishment is known for its elegant accommodations, exceptional service standards, and a vibrant cultural atmosphere, making it a preferred venue for travelers seeking sophistication and comfort. The hotel fosters an inclusive and dynamic work environment where associates are valued for their diversity, talents, and unique contributions. JW Marriott firmly believes that satisfied employees are key to delivering memorable guest experiences,... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • minimum 1 year of related work experience
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, pull objects weighing up to 25 pounds without assistance and over 50 pounds with assistance
  • ability to reach, bend, twist, and stoop
  • must follow all safety and security policies and procedures
  • able to maintain professional appearance
  • strong interpersonal skills and clear communication
  • ability to maintain confidentiality
  • willing to perform other reasonable job duties as requested

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience
  • no supervisory experience required
  • strong communication skills
  • ability to work collaboratively in a team environment
  • customer service oriented
  • knowledge of food and beverage service standards

Job Duties

  • Serve food courses and alcoholic beverages to guests
  • set tables according to type of event and service standards
  • answer questions on menu selections
  • communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability
  • communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • record transactions in MICROS system at time of order
  • check in with guests to ensure satisfaction with each food course and/or beverages
  • maintain cleanliness of work areas, china, glassware throughout the day
  • complete closing duties including restocking items and turning off lights
  • present physical and accurate check to guest and process payment

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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