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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
team events
Job Description
JW Marriott Dallas Arts District is a distinguished luxury hotel located in the vibrant heart of Dallas, Texas. As part of Marriott International's esteemed luxury portfolio, JW Marriott represents a collection of more than 100 stunning properties in iconic gateway cities and exclusive resort destinations worldwide. The Dallas Arts District location is well-known for its sophisticated ambiance, exemplary service standards, and commitment to providing guests with unforgettable hospitality experiences. This hotel is designed to offer both guests and associates a unique environment that balances luxury, culture, and a spirit of innovation. JW Marriott Dallas Arts District stands as a beacon... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience required
- ability to stand, sit, or walk for extended periods
- ability to lift and carry objects up to 25 pounds unaided and heavier objects with assistance
- ability to communicate clearly and professionally
- ability to follow company policies and procedures
- willingness to complete safety training and certifications
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience preferred
- excellent communication and customer service skills
- ability to work in a fast-paced environment
- ability to follow safety and security procedures
- proficiency in using POS systems such as MICROS
- strong teamwork and interpersonal skills
- attention to detail and professionalism
Job Duties
- Serve food courses and alcoholic beverages to guests
- set tables according to type of event and service standards
- answer questions on menu selections
- communicate with the kitchen regarding menu questions, wait times, re-cooks, and product availability
- record transactions in MICROS system at time of order
- check in with guests to ensure satisfaction with food and beverages
- maintain cleanliness of work areas, china, glass
- complete closing duties including restocking items and turning off lights
- present accurate check to guests and process payment
- follow all company safety and security policies
- report accidents, injuries, and unsafe working conditions
- ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- welcome and acknowledge guests according to company standards
- assist individuals with disabilities
- speak with others using clear and professional language
- develop and maintain positive working relationships
- ensure adherence to quality expectations and standards
- stand, sit, or walk for extended periods during shifts
- move, lift, carry, push, pull objects weighing less than or equal to 25 pounds unaided and over 50 pounds with assistance
- perform other reasonable job duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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