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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and development opportunities
Employee wellness programs
Job Description
The Ritz-Carlton Half Moon Bay is a distinguished luxury hotel located in the scenic coastal town of Half Moon Bay, California. Known worldwide for its exceptional service and elegant accommodations, The Ritz-Carlton is part of Marriott International’s portfolio of premier hospitality brands. This location offers breathtaking ocean views and world-class amenities, making it a coveted destination for travelers seeking unparalleled comfort and sophisticated experiences. The establishment prides itself on its commitment to the "Gold Standards," which are the cornerstone of its culture and service excellence. With over 100 award-winning properties worldwide, The Ritz-Carlton brand is synonymous with luxury, attention to... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- minimum 1 year of related work experience
- no supervisory experience required
- ability to stand or walk for extended periods
- ability to lift and carry objects up to 25 pounds unassisted and heavier items with assistance
- clear communication skills
- adherence to company dress code and appearance standards
- legal eligibility to work in the United States
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- excellent communication skills
- ability to handle guest inquiries professionally
- cooperative and team-oriented attitude
- basic knowledge of food and beverage service
- physical ability to perform job duties
- familiarity with point-of-sale systems preferred
- ability to maintain composure under pressure
Job Duties
- Serve food courses and alcoholic beverages to guests
- set tables according to type of event and service standards
- answer questions on menu selections
- communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability
- communicate special meal requirements, allergies, and dietary needs to the kitchen
- record transactions in MICROS system at time of order
- check in with guests to ensure satisfaction
- maintain cleanliness of work areas and tableware
- complete closing duties including restocking and securing the area
- present accurate checks to guests and process payments
- follow company safety and security policies
- report accidents and unsafe conditions
- ensure uniform and personal appearance are professional
- maintain confidentiality and protect company assets
- welcome and acknowledge guests warmly
- anticipate and address guests’ service needs
- assist individuals with disabilities
- communicate clearly and professionally
- develop and maintain positive working relationships
- support team goals
- ensure adherence to quality standards
- read and verify information accurately
- stand, sit, or walk for extended periods
- move and manipulate objects as required
- perform other duties as assigned by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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