Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Pet insurance
Employer paid life/STD/LTD
401k
Complementary parking
Employee assistance program
PTO
Holiday pay
Recognition Program
Marriott Hotel Travel Discounts
Job Description
Marriott International is a leading global hospitality company known for its commitment to exceptional guest experiences and outstanding service. As a renowned hotel chain operating worldwide, Marriott offers a dynamic and diverse work environment that fosters professional growth and prides itself on upholding high service standards. With its wide array of luxury and full-service hotels, Marriott is dedicated to delivering comfort, convenience, and memorable stays to its guests. Marriott values its employees through a supportive culture, offering comprehensive benefits and opportunities for career advancement that make it a sought-after employer in the hospitality industry.
The In-Room Dining Server positio... Show More
The In-Room Dining Server positio... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Must be of legal age to serve alcohol
- Ability to stand and walk for extended periods
- Strong communication skills
- Ability to work in a team environment
- Availability to work flexible shifts including nights, weekends, and holidays
- Basic math proficiency
- Compliance with health and safety regulations
Job Qualifications
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Knowledge of alcohol service regulations
- Strong customer service skills
- Ability to multitask effectively in a fast-paced environment
- Excellent communication and interpersonal skills
- Basic math skills for handling payments and cash
- Familiarity with Point of Sale systems
- Ability to maintain cleanliness and organization
- Professional appearance and demeanor
- Willingness to work flexible hours including nights, weekends, and holidays
Job Duties
- Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures
- Serve alcoholic beverages, non-alcoholic beverages, and meals to guests, courteously and efficiently, according to hotel specifications
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Assist in the maintenance of the outlet area and equipment
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet
- Maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list
- Maintain complete knowledge of designated glassware and garnishes for each drink
- Maintain complete knowledge of table/seat/station/room numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet
- Maintain complete knowledge of equipment and use only as intended
- Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving
- Maintain complete knowledge of the Point of Sale system and work with manager to report and resolve system issues, should they arise
- Obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times
- Retrieve all alcoholic beverages from bar and place on table/tray in accordance with the hotel standards
- Transport tables/trays from the In-Room Dining area to guest rooms, ensuring all standards of food presentation are maintained and that no spillage occurs
- Set up and deliver amenities to designated rooms
- Clean and reset tables/trays, maintaining sufficient supply in the In-Room Dining area
- Prepare, track, and retrieve all tables/trays from guest rooms according to hotel standards
- Complete opening and closing side duties
- Greet guests and deliver food according to hotel standards, within the specified timeframe
- Prepare guest check and process payment, adhering to all cash handling and credit policies
- Ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste
- Use all chemicals in accordance with OSHA regulations and hotel requirements
- Maintain a professional and personable appearance at all times, according to hotel standards
- Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community
- All other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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