Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $13.66
Work Schedule
Flexible
Weekend Shifts
Benefits
health benefits
Pension Plan
monthly fitness reimbursement
Qualified parking
Transit program
Paid Time Off
discounted colleague rate room nights
complimentary room nights
Complimentary Meals
on-site bike rack
Job Description
Park Hyatt Chicago is a distinguished luxury hotel located in the heart of Chicago. Known for its elegant design and meticulous attention to detail, Park Hyatt Chicago offers guests an unparalleled experience combining refined sophistication and personalized service. The hotel is a part of the Hyatt portfolio, a global leader in the hospitality industry, operating across 69 countries and emphasizing meaningful and authentic experiences for both guests and employees alike. The establishment is recognized for its commitment to exceptional guest care, attentive service, and creating memorable moments that embody luxury and comfort. Park Hyatt Chicago is more than just a... Show More
Job Requirements
- Minimum of 2 years experience in in-room dining service within a luxury setting
- Strong communication skills
- Ability to accurately take orders and provide menu recommendations
- High attention to detail for presentation and order accuracy
- Commitment to delivering exceptional guest service
- Physical stamina to manage lifting trays and prolonged standing
- Ability to work flexible shifts including evenings, weekends, and holidays
- Professional appearance and demeanor in line with brand standards
Job Qualifications
- Minimum of 2 years experience as an in-room dining server in a luxury or high-end hospitality environment
- Strong communication and interpersonal skills to engage effectively with guests
- Proven ability to ensure order accuracy and timely delivery
- Demonstrated commitment to exceptional customer service and hospitality
- Ability to work cooperatively in a team-oriented setting
- Professional demeanor with high attention to detail
- Flexible availability to work evenings, weekends, and holidays
Job Duties
- Deliver restaurant-quality meals and beverages directly to guests rooms
- Set up elegant meal presentations ensuring high standards of aesthetics and detail
- Engage warmly with guests providing personalized dining experiences
- Collaborate closely with kitchen, bartenders, and fellow servers to ensure seamless service
- Accurately take guest orders and provide detailed menu recommendations
- Maintain a polished and professional appearance reflecting brand standards
- Adhere to all safety and hygiene protocols ensuring guest and staff safety
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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