Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Complimentary life insurance
short-term disability insurance
Paid Time Off
Holiday pay
401k Retirement Plan
Training and Development
Complimentary employee meals
complimentary room nights
Job Description
Four Seasons is a globally renowned luxury hospitality company recognized for its exceptional service and commitment to creating memorable experiences for its guests. With a network of prestigious hotels and resorts worldwide, Four Seasons exemplifies a dedication to quality, attention to detail, and genuine hospitality. Powered by a collective of passionate individuals who strive for excellence, Four Seasons fosters a company culture centered around respect, growth, and teamwork. This culture empowers employees to deliver world-class service while feeling valued and supported in their professional journeys. The company strongly believes that delivering outstanding guest experiences begins with providing a superior employee... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food service or hospitality preferred
- ability to communicate effectively with guests
- capacity to work flexible hours including nights, weekends, and holidays
- physical ability to carry trays and stand for extended periods
- compliance with health and safety regulations
- willingness to undergo background check and drug screening if required
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- prior experience in a guest service or food service role preferred
- ability to describe menu items vividly
- strong attention to detail and organizational skills
- ability to handle multiple tasks efficiently
- positive attitude and commitment to delivering exceptional guest experiences
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room
- check completed kitchen orders with the order taker or guest’s original order
- transport items to the guestroom in a timely manner to ensure proper food quality
- greet guests and describe selected items using vivid descriptions of each item’s origin, taste, and preparation methods
- communicate options for removal of trays and dishware
- respond to requests for tray removal according to established time standards
- breakdown, clean and set-up room service tables, condiment set-ups, flatware, dishware, and room service side stations
- anticipate guest needs, ascertain satisfaction and offer suggestions
- respond urgently and appropriately to guest concerns and requests
- properly and accurately close guest checks securing room number and signature
- properly settle voided checks or complimentary meals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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