Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive salary
Comprehensive benefits package
Training and development opportunities
employee discount
Complimentary dry cleaning
Complimentary employee meals
Additional property-specific benefits
Job Description
Four Seasons is powered by our people. We are a collective of individuals who continuously strive for excellence, pushing ourselves to new heights while fostering a culture rooted in mutual respect and genuine care. Our global team works passionately to create unforgettable experiences for our guests, residents, and partners through an unwavering commitment to luxury coupled with heartfelt hospitality. Recognizing that the cornerstone of delivering exceptional guest service lies in providing an outstanding employee experience, Four Seasons prioritizes creating a world-class workplace grounded in strong company values and culture.
Four Seasons Hotel Nashville represents the essence of our brand’s va... Show More
Four Seasons Hotel Nashville represents the essence of our brand’s va... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service, preferably in a luxury hotel or resort environment
- Strong communication skills
- Ability to handle multiple tasks efficiently
- Flexibility to work varying schedules including evenings, weekends, and holidays
- Knowledge of safe food handling and presentation
- Ability to provide exceptional guest service with attention to detail
Job Qualifications
- Previous experience in food and beverage service, preferably in a luxury hotel or resort environment
- Strong knowledge of food and beverage service standards, including safe handling and presentation
- Exceptional communication skills and a genuine passion for delivering outstanding guest experiences
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Flexibility to work varying schedules, including evenings, weekends, and holidays
Job Duties
- Deliver in-room dining orders accurately and efficiently, ensuring food quality, presentation, and adherence to guest preferences and special requests
- Assist with the delivery of guest amenities, ensuring all items meet Four Seasons quality and presentation standards
- Engage guests with knowledgeable and vivid descriptions of menu items, including origin, flavor profiles, and preparation methods
- Anticipate guest needs, confirm satisfaction, and respond promptly and professionally to requests, concerns, and tray removal
- Replenish, inspect, and maintain guest room mini-bars daily, ensuring accuracy in stock levels and usage reporting for billing purposes
- Break down, clean, and set up in-room dining tables, side stations, flatware, dishware, and condiment setups according to standards
- Properly close guest checks, securing room numbers and signatures, and accurately handle voids or complimentary meals
- Utilize mobile technology devices and systems effectively to support service delivery and operational efficiency
- Work collaboratively and professionally with colleagues and leadership while adhering to Four Seasons policies, work rules, and standards of conduct
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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