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Hyatt Hotels Corporation

In-Room Dining Server

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

health benefits
Pension Plan
monthly fitness reimbursement
Qualified parking and transit program
Paid Time Off
discounted colleague rate room nights
Complimentary Meals

Job Description

Park Hyatt Chicago is a distinguished luxury hotel recognized for its sophisticated blend of thoughtful service and refined elegance in the heart of Chicago. Renowned for offering an elevated guest experience, the hotel exemplifies the utmost standards of comfort and personalized hospitality that appeal to discerning travelers and guests seeking stellar service complemented by sophisticated surroundings. As part of Hyatt's global commitment to providing high-quality experiences across its 69-country portfolio, Park Hyatt Chicago stands out with its dedication to luxury, attention to detail, and exceptional guest care. The hotel is known for creating memorable moments in an environment that balances... Show More

Job Requirements

  • Minimum of two years experience in a similar role in hospitality
  • Strong communication skills
  • Attention to detail
  • Commitment to customer service excellence
  • Physical stamina to handle lifting trays and standing for long periods
  • Ability to work effectively with team members
  • Professionalism in appearance and conduct
  • Flexible availability including evenings, weekends, and holidays

Job Qualifications

  • Minimum of two years experience as an in-room dining server in a luxury or high-end restaurant environment
  • Strong communication and interpersonal skills
  • Ability to engage effectively with guests and take accurate orders
  • Excellent attention to detail and presentation skills
  • Demonstrated commitment to exceptional customer service
  • Ability to work collaboratively in a team-oriented environment
  • Professional appearance and demeanor consistent with luxury hospitality standards
  • Flexibility to work various shifts including evenings, weekends, and holidays

Job Duties

  • Deliver restaurant-quality meals from the NoMI Kitchen to guest rooms
  • Set up elegant meal presentations with attention to detail
  • Provide attentive and intuitive in-room service to ensure guest satisfaction
  • Maintain professionalism and discretion while interacting with guests
  • Collaborate effectively with kitchen staff, bartenders, and fellow servers to ensure seamless service
  • Manage timely and accurate order deliveries adhering to five-star standards
  • Uphold high standards of personal appearance and service consistent with Park Hyatt brand

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location