Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Company Match 401K Plan
Complimentary stays at Four Seasons worldwide
Complimentary meals in our Wellness Cafe
Laundered Employee Uniform
Employee assistance program
Investment in your Wellbeing
Life insurance
Complimentary on-site parking
training programs
Tuition Reimbursement
growth and development opportunities
Job Description
Four Seasons is an iconic luxury hospitality brand known worldwide for its exceptional guest experiences and commitment to excellence. Powered by dedicated and passionate individuals, Four Seasons takes pride in fostering a culture where employees continually strive to surpass expectations not only for guests but also for their colleagues. The company thrives on a foundation of treating people with genuine kindness and respect. Recognized globally for its luxury hotels, resorts, and residential properties, Four Seasons creates memorable moments through a blend of innovative service and heartfelt hospitality.
Located in Southern California, the Four Seasons Hotel Westlake Village offers a s... Show More
Located in Southern California, the Four Seasons Hotel Westlake Village offers a s... Show More
Job Requirements
- High school education or equivalent experience
- one year previous experience in a luxury Food and Beverage outlet
- requires reading, writing and oral proficiency in the English language
- the ability to have strong communication skills between co-workers and guests
- successful candidate must possess legal work authorization in the United States
Job Qualifications
- High school education or equivalent experience
- one year previous experience in a luxury Food and Beverage outlet
- requires reading, writing and oral proficiency in the English language
- the ability to have strong communication skills between co-workers and guests
- successful candidate must possess legal work authorization in the United States
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order
- transport items to the guestroom in a timely manner to ensure proper food quality
- greet guests, describe selected items to the guest using interesting and vivid descriptions of each item's origin, taste, and preparation methods
- communicate options for removal of trays and dishware
- respond to request for tray removal according to established time standards
- breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
- anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- properly and accurately close guest checks securing room number and signature
- properly settle voided checks or complimentary meals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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