Rancho Valencia Resort & Spa logo

In-Room Dining Server

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Disability insurance

Job Description

This opportunity is with a prestigious 4- or 5-star hotel located in San Diego County, renowned for its commitment to delivering exceptional hospitality and a memorable guest experience. The establishment prides itself on a high standard of service, elegant ambiance, and attention to detail, catering to discerning travelers and guests who appreciate quality and professionalism. This luxury hotel offers a refined dining environment where guests can enjoy a variety of carefully prepared food and beverage options in comfortable, stylish settings. The team is dedicated to creating a welcoming atmosphere that ensures guests feel valued and attended to throughout their stay.Show More

Job Requirements

  • 12 months current experience as IRD server in 4 or 5 star hotel
  • valid San Diego County Food Handlers Card
  • must be a minimum of 21 years of age
  • ability to communicate in English with vendors, guests and staff to their understanding

Job Qualifications

  • 12 months current experience as IRD server in 4 or 5 star hotel
  • valid San Diego County Food Handlers Card
  • must be a minimum of 21 years of age
  • ability to communicate in English with vendors, guests and staff to their understanding
  • 12 months experience as busperson
  • high school graduate or GED equivalent
  • certification of previous training in liquor, wine and food service
  • certification in alcohol awareness program
  • certification in CPR
  • ability to anticipate and understand guests' needs
  • ability to move quickly and safely through workspace
  • ability to focus attention on service details
  • ability to follow directions thoroughly
  • ability to work cohesively with co-workers as part of a team

Job Duties

  • Anticipate guests' needs
  • respond promptly and acknowledge all guests
  • provide prompt, efficient and gracious service to guests, including artfully describing menu items
  • correct use of the point of sale computer system
  • ensure timely service
  • correctly settle all guest checks, correct handling of cash, credit, room charge, gift certificates and city ledgers
  • monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures
  • work quickly and safely at all times
  • maintain and comply with all departmental policies and service procedures
  • maintain positive guest relations at all times
  • be familiar with hotel services and features and local attractions and activities to respond to guest inquiries accurately
  • actively participate in safety programs and abide by all injury reporting and safety behavior requirements
  • participate in and support hotel efforts towards community service, sustainability and environmental initiatives
  • perform other duties as directed, developed or assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.