Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Employee Discounts
Free food & snacks
Health Insurance
Paid Time Off
Job Description
Our establishment is a reputed hotel known for providing exceptional hospitality services and a welcoming environment for both guests and employees. We pride ourselves on delivering memorable experiences through attentive service, luxurious accommodations, and a vibrant workplace culture that embraces diversity and inclusion. Our commitment to fostering an inclusive work environment ensures that employment decisions are based solely on personal capabilities and qualifications, without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. We offer competitive wages and a range of benefits to support our... Show More
Job Requirements
- High school diploma or general education degree (GED)
- minimum three (3) years related experience in hospitality or service industry preferred
- strong communication skills
- ability to work collaboratively in a team environment
- proficiency in computer applications including Microsoft Office, Opera PMS and POS systems
- adherence to ethical standards and conduct
- positive attitude and professional demeanor
- ability to maintain attention to detail
- problem solving skills
- knowledge of safety and emergency procedures including OSHA requirements
Job Qualifications
- High school diploma or general education degree (GED)
- three (3) years related experience in hospitality or service industry preferred
- strong communication skills
- collaborative spirit
- ethical conduct
- computer proficiency including Microsoft Office, Opera PMS, and POS systems
- positive attitude
- eye for detail
- problem solving abilities
Job Duties
- Greet every guest promptly with a smile and maintain eye contact
- must be courteous and gracious, maintaining a professional demeanor at all times
- establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
- offer guests an enjoyable experience that conforms to the company's standards of excellence, professionalism and friendliness
- demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest
- possess a full knowledge of menu items, their ingredients and preparation techniques
- possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
- clear, mark and take ownership of table maintenance including wiping and resetting tables
- anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction
- follow alcohol awareness procedures and policies
- responsible for receiving payment for all items ordered, handling cash correctly, providing appropriate receipts and distributing gratuities
- assist coworkers in any task necessary to ensure a great environment for guests and coworkers
- execute any additional employee duties requested by management
- possess expert knowledge of all food and beverage aspects of the In-Room Dining service
- maintain an increased awareness of safety issues throughout the hotel
- participate in scheduled departmental and administrative meetings as requested
- adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- be familiar with all safety and emergency procedures including OSHA requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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