Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
fitness center access
Job Description
Omni Fort Lauderdale Hotel is set to open its doors in Fall 2025 and will become an iconic landmark in South Florida. The hotel is strategically located at 1950 Eisenhower Blvd and is directly connected to the Broward County Convention Center, making it a prime destination for both business and leisure travelers. With 801 guest rooms and suites spread across 29 stories, this hotel promises a blend of luxury, comfort, and convenience. Guests will enjoy access to multiple restaurants, a vibrant rooftop bar, a sprawling pool, a full-service spa inspired by natural springs, and a fitness center. The property is... Show More
Job Requirements
- Minimum 1 year serving experience
- must acquire TIPS and ServSafe certifications
- previous cash handling experience
- ability to communicate clearly and pleasantly in English
- ability to operate MICROS system accurately
- ability to handle stressful situations calmly
- ability to work well with others
- ability to prioritize and follow up on guest needs
- must be able to work various shifts including weekends and holidays
- physical ability to move, lift, carry, push, pull objects up to 50 pounds
- ability to stand and walk for extended periods
- ability to bend, reach, and use hands and arms consistently
Job Qualifications
- Minimum 1 year serving experience
- must acquire TIPS and ServSafe certifications
- developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- previous cash handling experience required
- ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- ability to accurately and efficiently input information into MICROS
- ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- ability to work cohesively with co-workers both within and outside of your department
- ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- excellent customer service, service recovery and problem-solving skills
- must be able to work a variety of shifts, including weekends and holidays
Job Duties
- Adhere to all Omni rules, policies, procedures, and standards
- greet guests by utilizing the All-In impression standards set forth by Omni
- set tables according to type of event and service standards as directed by leadership
- suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections
- communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- record transaction in MICROS system in a timely manner
- adhere to cash handling standards
- ensure satisfaction with each food course and/or beverage
- present accurate check to guest and process payment
- maintain cleanliness of work areas throughout the day
- station set-up and breakdown/side-work
- perform any other duties as assigned by leadership
- be pleasant, smile and greet all guests, using surnames when obtained
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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