Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.74
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive wage
Medical insurance
Dental Insurance
Vision Insurance
Holiday pay
Vacation pay
sick pay
401K matching program
Complimentary stays
Free Employee Meals
Job Description
Four Seasons is a globally renowned luxury hospitality company that prides itself on delivering exceptional guest experiences through a commitment to genuine care and impeccable service. Powered by a diverse team of dedicated individuals, Four Seasons continuously strives to push the boundaries of hospitality excellence. The company's culture is founded upon mutual respect, continuous personal and professional growth, and fostering meaningful connections both among team members and with guests. With locations worldwide, Four Seasons represents the pinnacle of luxury in the hotel industry, offering sophisticated environments, personalized service, and memorable experiences that leave lasting impressions. The organization believes strongly that... Show More
Job Requirements
- Excellent written and verbal communication skills in English
- open schedule required including weekends, holidays, days and/or night
- experience working in Food & Beverage establishment in a hotel setting is preferred
- must provide proof of work authorization eligibility to be employed in the United States of America
Job Qualifications
- Excellent written and verbal communication skills in English
- open schedule required including weekends, holidays, days and/or night
- experience working in Food & Beverage establishment in a hotel setting preferred
- must provide proof of work authorization eligibility to be employed in the United States of America
Job Duties
- Check in for assignments upon arrival each day
- meet with managers to discuss any pass on
- coordinate and communicate with supplies needed for In Room Dining to complete orders using par stock list as a guide
- have full knowledge of all hours of operation for In Room Dining and all dining outlets for the hotel
- have full knowledge of restaurants and Room Service menus and communicate details to hotel guests
- assist in proper and timely completion of servers side work and closing duties as assigned by the manager on duty
- assist in taking orders for amenities, prepare amenity packages, accurately charge amenities to correct department, document all amenity changes, and correctly file all information
- answer the telephone and accurately record guest information and food and beverage orders according to established procedure including noting food allergies and special attention orders
- upsell and suggest additional food and beverage items to complement orders whenever possible
- accurately document orders on dish pick-up list and ensure dish pick-up standards are being met correctly
- communicate daily with staff in the morning and evening to discuss upcoming events or noteworthy information impacting the department
- demonstrate knowledge and competency in all aspects of department, delivery, order taking, and office systems
- oversee and maintain Four Seasons In Room Dining Service Standards
- monitor areas for cleanliness and organization
- ensure carts are clean and in good repair at all times and communicate to managers when necessary repairs are in order
- communicate effectively with staff from both front and back of the house
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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