Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement matching plan
Competitive salaries
Educational assistance programs
Paid vacation and sick time
Complimentary employee meals
Complimentary life insurance
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for its exceptional service, unparalleled guest experiences, and commitment to quality. Established with a mission to provide authentic and personalized luxury, Four Seasons has become a pioneer in the hotel and resort industry, operating a distinguished portfolio of properties around the world. The company is driven by its people, fostering a culture of continuous improvement, mutual respect, and dedication to excellence. This approach not only enhances the guest experience but also creates a supportive and empowering workplace environment for its employees. Four Seasons values the importance of... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in food service or related field
- Proficient in English communication
- Positive attitude with eagerness to learn
- Legally permitted to work in the United States
- Ability to maintain professionalism under pressure
- Basic knowledge of food and beverage service
Job Qualifications
- High school education or equivalent experience
- Minimum one year of food service or related work experience
- Proficient speaking, writing and reading English
- Positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Ability to work effectively as part of a team
- Basic computer skills including experience with point-of-sales systems
Job Duties
- Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process guest orders
- Describe the selection of food and beverage menu items with vivid descriptions
- Communicate guest orders and special requests to the kitchen via the point-of-sales system
- Coordinate delivery of items to guest rooms by Room Service Servers ensuring food quality
- Properly and accurately close guest checks, record charges and gratuities
- Anticipate guest needs, ascertain satisfaction, respond to concerns and requests
- Coordinate amenity delivery to ensure prompt and accurate fulfillment of requests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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