Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.92
Work Schedule
Flexible
Weekend Shifts
Benefits
Company Match 401K Plan
Complimentary stays at Four Seasons worldwide
Complimentary meals in our Wellness Cafe
Laundered Employee Uniform
Employee assistance program
Investment in your Wellbeing
Complimentary on-site parking
training programs
Tuition Reimbursement
growth and development opportunities
Job Description
Four Seasons is a globally recognized luxury hotel and resort company powered by its dedicated people. Known for creating extraordinary experiences, Four Seasons prides itself on fostering a culture of excellence, inclusivity, and genuine care. Employees across the world form a collective that is committed to pushing boundaries and treating each other with the same respect and kindness expected in return. This approach ensures an outstanding guest experience that is consistently reinforced by a world-class employee culture. At its core, Four Seasons believes in acknowledging familiar faces, welcoming new ones, and treating every person they encounter with genuine warmth and... Show More
Job Requirements
- High school education or equivalent experience
- Minimum of one year food service or related work experience
- Ability to communicate professionally and accurately via telephone
- Open availability
- Availability to work weekends and holidays
- Legal work authorization in the United States
Job Qualifications
- High school education or equivalent experience
- Minimum of one year food service or related work experience
- Ability to communicate professionally and accurately via telephone
- Open availability
- Availability to work weekends and holidays
- Legal work authorization in the United States
Job Duties
- Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons standards
- describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
- Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
- check completed kitchen orders with the guest’s original order
- coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
- properly and accurately close guest checks
- record guest charges and gratuities
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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