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In-Room Dining Attendant (Part-time)
Job Overview
Employment Type
Full-time
Job Description
San Manuel is a renowned casino and resort located in the Inland Empire, widely recognized for its commitment to providing a luxurious and memorable guest experience. As one of the largest private employers in the region, San Manuel Casino and Resort emphasizes employee growth, well-being, and engagement, creating a vibrant work environment paired with high standards of service. The resort offers a wide range of entertainment and dining options, attracting diverse guests seeking quality hospitality and an inviting atmosphere. With an emphasis on excellence and continuous improvement, San Manuel stands as a leader in the casino and hospitality industry, offering... Show More
Job Requirements
- High School Diploma or GED
- Minimum one year of food server experience in high volume or fine dining
- Minimum one year hotel environment experience
- Ability to read, write and communicate in English
- Ability to perform addition, subtraction, multiplication and division
- Ability to manage cash transactions accurately and securely
- Ability to communicate clearly with guests and team members
- Ability to provide friendly, efficient service and resolve issues
- Ability to evaluate alternatives quickly and accurately
- Ability to work under pressure calmly and efficiently
- May be required to obtain and maintain a gaming license
- Must obtain and maintain a Food Handler's Card
- No driving responsibilities
- Ability to work evening, weekend and holiday shifts
- Ability to work in a fast-paced environment
- Physical ability to lift or move up to 40 pounds
- Must maintain neat and well-groomed appearance
- May be exposed to fumes or airborne particles including secondhand smoke
Job Qualifications
- High School Diploma or GED
- Minimum one year of experience as a food server in high volume or fine dining environment preferred
- Minimum one year of experience in a hotel environment preferred
- Ability to read, write, and communicate in English
- Proficient in simple mathematical operations
- Effective cash management skills
- Strong communication and interpersonal skills
- Capability to provide friendly, efficient, and best in class service
- Ability to evaluate and choose alternatives quickly and accurately
- Ability to work calmly and efficiently under pressure
Job Duties
- Create exceptional guest experiences by providing enthusiastic and engaging service
- Greet guests promptly with a smile and eye contact
- Respond promptly to guest calls ensuring accurate order placement and timely closure
- Process sales transactions and cash handling accurately
- Prepare and serve meals on trays and carts following Forbes 5 Star and department standards
- Deliver food and necessary condiments to guest rooms with neat presentation
- Restock condiments, plastic ware, coffee, and ice bins to maintain efficient setup
- Maintain cleanliness, sanitation, and organization of workstation and assigned areas
- Ensure service debris is cleared and room service trays are returned to the kitchen
- Perform additional duties to support efficient department operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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