Marriott's BeachPlace Towers logo

In House Vacation Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Uncapped Earning Potential
Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities

Job Description

Marriott Vacations Worldwide is a leading global vacation company dedicated to making vacation dreams come true for travelers around the world. Known for its supportive, friendly, and beautiful work environment, Marriott Vacations Worldwide specializes in providing memorable vacation experiences through its impressive portfolio of resort destinations. The company combines hospitality expertise with innovative vacation ownership products and services to deliver exceptional customer satisfaction. Marriott Vacations Worldwide is recognized for fostering a culture centered around meaningful moments, collaboration, and growth opportunities for its associates. They emphasize family-friendly policies, inclusive work environments, and ongoing professional development, making it an attractive employer for... Show More

Job Requirements

  • High school diploma or equivalent
  • successful sales or customer service experience
  • availability to work various shifts, holidays, and weekends
  • ability to pass background and drug screenings as required
  • physical ability to reach overhead and below knees, bend, twist, pull, stoop, and stand, sit, or walk for extended periods
  • strong communication skills
  • ability to work effectively in a team environment

Job Qualifications

  • Sales or customer service experience
  • ability to interact effectively with guests in person or by phone
  • concierge or sales experience preferred
  • highly motivated and enthusiastic about sales
  • excellent communication and interpersonal skills
  • ability to work various shifts including holidays and weekends

Job Duties

  • Schedules sales presentations and manages customer expectations
  • provides the highest level of service to exceed budgeted sales presentations and volume production goals
  • ensures that all owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
  • uses persuasive techniques that maximize revenue while maintaining existing guest loyalty
  • welcomes and greets guests
  • anticipates and addresses their needs
  • interacts with colleagues and guests professionally and promptly
  • contributes to team goals
  • always follows company policies and safety procedures

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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