Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $33,100.00 - $46,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
Hilton Grand Vacations is a premier vacation ownership company dedicated to providing memorable vacation experiences to guests around the world. With a commitment to quality and excellence, Hilton Grand Vacations operates a portfolio of resort properties where owners and guests can enjoy luxury accommodations, exceptional services, and engaging experiences. Known for their brand reputation and dedication to guest satisfaction, Hilton Grand Vacations fosters a work environment that values diversity, inclusion, and teamwork. Joining their team means becoming part of an organization that prioritizes employee development, equal opportunity, and superior customer service. The company emphasizes creating meaningful vacations for owners while... Show More
Job Requirements
- high school diploma or equivalent
- excellent communication skills
- customer service experience preferred
- ability to work flexible hours
- knowledge of local area and concierge services is a plus
- basic computer skills
- proven ability to meet or exceed performance goals
- willingness to learn and adapt quickly
Job Qualifications
- sales or marketing experience is preferred but not required
- ability to meet production standards
- strong communication and interpersonal skills
- professional demeanor and positive attitude
- ability to work collaboratively with resort staff
- willingness to attend training sessions and meetings
- understanding of compliance standards and regulatory requirements
Job Duties
- serve as a positive, professional brand ambassador representing Hilton Grand Vacations
- act as a concierge offering local information to enhance the guest experience
- collaborate with resort staff to receive arrival sheets of incoming guests
- greet and present prospective customers incentivizing them to attend a sales preview tour
- screen and qualify potential customers based on company guidelines
- schedule sales-tour reservations and collect required deposits
- attend training sessions and department meetings to stay up-to-date on marketing materials and industry trends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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