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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.50
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth opportunities
Job Description
Hyatt Vacation Club at Highlands Inn in Carmel, CA, is a premier hospitality establishment dedicated to creating unforgettable vacation experiences for travelers worldwide. As part of the renowned Hyatt brand, this location embodies a commitment to excellence, personalized guest service, and a supportive workplace environment. The resort is situated in the scenic Carmel area, providing a beautiful backdrop for guests and team members alike to enjoy meaningful moments together. Hyatt Vacation Club is known for its vibrant community, comprehensive employee benefits, and opportunities for professional growth, making it an attractive employer for those passionate about hospitality and customer experience.
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Job Requirements
- High school diploma or equivalent
- relevant sales or customer service experience
- availability to work various shifts including weekends and holidays
- ability to perform physical tasks such as reaching, bending, twisting, and standing for extended periods
- willingness to undergo background and drug screening
- excellent interpersonal skills
- multilingual abilities a plus
Job Qualifications
- High school diploma or equivalent
- previous sales or customer service experience preferred
- concierge and/or sales experience advantageous
- strong communication and interpersonal skills
- ability to work flexibly including weekends and holidays
- persuasive selling abilities
- customer-focused mindset
Job Duties
- Schedule sales presentations and manage customer expectations
- provide the highest level of service to exceed budgeted sales presentations and volume production goals
- ensure all owners and guests attending sales presentations meet eligibility requirements and are open to learning about products and services
- use persuasive techniques to maximize revenue while maintaining guest loyalty
- welcome and greet guests and anticipate and address their needs
- interact with colleagues and guests professionally and promptly
- contribute to team goals and follow company policies and safety procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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