Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Uncapped Earning Potential
Medical insurance
Dental Insurance
Vision Insurance
401k
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Job Description
Hyatt Vacation Club at Highlands Inn, located in the scenic city of Carmel, California, is a renowned vacation ownership company that specializes in providing exceptional resort experiences to travelers from all over the world. As part of the globally respected Hyatt brand, the Vacation Club offers a unique blend of leisure, luxury, and family-friendly activities designed to create lasting memories for its owners and guests. Hyatt Vacation Club prides itself on its commitment to excellence, fostering a supportive and friendly work environment where every team member is valued and empowered to deliver outstanding service. With a reputation for quality accommodations... Show More
Job Requirements
- High school diploma or equivalent
- previous sales or customer service experience
- availability to work various shifts including weekends and holidays
- able to undergo background and drug screening
- able to perform physical tasks including reaching overhead and below knees
- able to stand, sit, or walk for extended periods
- strong motivation and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- sales or customer service experience
- strong interpersonal and communication skills
- ability to work various shifts including weekends and holidays
- concierge or sales experience preferred
- ability to use persuasive sales techniques
- ability to maintain professional demeanor with guests and colleagues
Job Duties
- Schedules sales presentations and manages customer expectations
- provides the highest level of service to exceed budgeted sales presentations and volume production goals
- ensures that all owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
- uses persuasive techniques that maximize revenue while maintaining existing guest loyalty
- welcomes and greets guests
- anticipates and addresses their needs
- interacts with colleagues and guests professionally and promptly
- contributes to team goals
- always follows company policies and safety procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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