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Hilton Grand Vacations logo

In House Marketing Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Day one team member benefits
Paid Time Off
Recognition Program
Team Member Travel Program
401(k) with Company Match
paid sick days
Learning and advancement opportunities

Job Description

We are a leading company in the vacation ownership industry, recognized for our unwavering commitment to innovation, quality, and continuous growth. Over the past 30 years, our highest honor has been the continued loyalty of our Owners, Members, and Guests. Our dedicated Team Members, working throughout our resorts, call centers, and corporate offices, have earned us numerous accolades, including being awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits. We are proud to be recognized as one of Newsweek's "America's Greatest Workplaces for Parents & Families." This reflects our dedication to creating a... Show More

Job Requirements

  • Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience
  • Intermediate computer proficiency with the ability to learn
  • Able to work a flexible schedule to include evenings, weekends, and holidays
  • High school diploma or equivalent
  • Fluency in English (speak, read, and write)

Job Qualifications

  • Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience
  • Intermediate computer proficiency with the ability to learn
  • High school diploma or equivalent
  • Fluency in English (speak, read, and write)
  • 6 months or more previous experience working in the timeshare industry
  • Thorough understanding of Nashville with ability to explain activities, restaurants, and destinations throughout the area

Job Duties

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests, and visitors
  • Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image
  • Assist in the implementation and tracking of current and future marketing programs
  • Work a flexible schedule including weekends and holidays
  • Maintain thorough knowledge of Nashville local activities and attractions
  • Collaborate with team members to enhance guest experiences

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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