Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Job Description
Euro-American Air Freight Forwarding Co., Inc. is a well-established freight forwarding company specializing in air and ocean transportation services. The company has built a reputation for reliability and efficiency in the logistics industry by offering comprehensive freight forwarding solutions that meet the diverse needs of its clients. Recognized for its dedication to customer satisfaction and operational excellence, Euro-American Air Freight Forwarding Co., Inc. prides itself on maintaining strong relationships with carriers, customers, and business partners across various geographic locations. They utilize advanced logistics technology and a skilled workforce to deliver value-added services that facilitate seamless cargo movement globally.
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Job Requirements
- Industry experience (import/export), preferred but not required
- Exceptional customer service skills (verbal and written)
- Detail oriented
- Self-motivated
- Exceptional problem-solving skills
- Communicate effectively with internal departments, other regional branches and offices, and all external contacts
- Good organizational skills and ability to learn and retain information to build core industry related skills
- Know how to use and organize Microsoft Word, Excel, PowerPoint, Outlook, Smartsheet, Magaya a plus
Job Qualifications
- Industry experience (import/export), preferred but not required
- Exceptional customer service skills (verbal and written)
- Detail oriented
- Self-motivated
- Exceptional problem-solving skills
- Communicate effectively with internal departments, other regional branches and offices, and all external contacts
- Good organizational skills and ability to learn and retain information to build core industry related skills
- Knowledge of Microsoft Word, Excel, PowerPoint, Outlook
- Experience with Smartsheet and Magaya is a plus
Job Duties
- Maintain services toward customer's satisfaction and excellency through good communication and coordination with customer/carriers and affiliated business suppliers/partners
- Issue quotes to clients
- Rate files in accordance with client rates/quotes
- Finalize files with billing charges, complete billing invoices
- Ok vendor invoices for payment
- Complete additional duties as assigned
- Processing and handling of both air and ocean import shipments
- Track and trace shipments to their final destination
- Communicate with overseas agents, US handling agents, ocean carriers, co-loaders, airlines, Container Freight Stations to ensure smooth coordination
- Arrange clearance and delivery to customer facilities
- Take proactive and proper action whenever needed to avoid delays or problems
- Prepare reports and/or advising clients of shipment status
- Processing and handling of both air and ocean export shipments including scheduling pickup, booking, issuing shipment documentation, sending prealerts
- Track and trace shipments to their final destination
- Communicate with shippers, truck carriers, handling agents, airlines, overseas agents to ensure smooth coordination
- Take necessary steps for regulatory compliance set forth by TSA, Export Customs and any other federal agencies required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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