Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $29.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Tuition Reimbursement

hybrid work environment

Paid Time Off

Job Description

FedEx Logistics is a leading provider of freight forwarding and global logistics solutions, helping businesses navigate the complexities of international shipping with ease and efficiency. As a global logistics company, FedEx Logistics offers a comprehensive range of services including international ocean and air freight forwarding, surface transportation, customs brokerage, trade advisory, and e-commerce trade facilitation solutions. They serve companies of all sizes, enabling seamless access to markets worldwide through tailored logistics strategies designed to fit each client’s unique shipping needs. The company's commitment to innovation, customer service, and operational excellence has established it as a trusted partner in the logistics... Show More

Job Requirements

High school diploma or GED
Minimum of one year experience in freight forwarding or logistics or related field
Proficient computer skills
Knowledge of freight forwarding and logistics
Understanding of air export regulations
Familiarity with banking requirements for international trade
Knowledge of hazardous goods shipping regulations
Ability to perform basic math for conversions
Strong customer service and communication skills

Job Qualifications

High school diploma or GED
Proficient computer skills
Strong customer service, organizational, and communication skills
Knowledge of freight forwarding or logistics
Working knowledge of air export regulations and Schedule B tariff classification
Understanding of banking requirements for international trade
Knowledge of dangerous goods shipping regulations and foreign regulations
Familiarity with hazardous materials handling
Knowledge of import/export regulations related to DOT
Basic math skills for metric conversions and currency evaluations
Minimum of one year experience in freight forwarding, logistics, or relevant field experience
Experience with House bills, Master Bills, invoicing, banking for international trade, and tariff classification preferred
CargoWise experience highly preferred

Job Duties

Provide and ensure a high level of customer service by developing and maintaining strong relationships with customers' front-line personnel in various divisions and subsidiaries
Prepare, analyze, and submit documentation to appropriate parties in accordance with transportation laws and regulations
Anticipate, identify, and resolve issues that could delay freight release or movement
Maintain relationships with brokers, service providers, and agents to meet customer service requirements
Resolve banking and letter of credit problems
Advise customers on payment terms
Resolve billing issues and ensure accurate invoicing and vendor payments
Enter and correct data in computer files accurately
Develop freight rates and provide shipment quotes
Generate manual reports to meet customer needs
Coordinate customer booking requests and assist with shipment restrictions
Complete import and export documentation following international trade regulations
Engage with clients regarding billing disputes, shipment status, service improvements, and lane developments
Dispatch carriers to pick up shipments at company and customer locations
Track and trace shipments including milestones and exceptions
Handle hazardous and oversized shipments
Work on all iServe cases
Perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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