Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $50,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401K with company match
paid company holidays
Positive culture and work environment
Job Description
Janel Group is a well-established leader in the global logistics and freight forwarding industry, known for delivering exceptional customer experiences for over 45 years. As a company headquartered in Pawtucket, Rhode Island, Janel Group has built its reputation by focusing on teamwork, hustle, transparency, humility, positivity, and maintaining a long-term perspective on both its business and cultural values. The organization passionately believes that its vibrant culture is the foundation of its success and growth, fostering an environment where employees can develop professionally and personally. Janel Group offers a dynamic workplace that encourages growth and innovation, making it an attractive employer... Show More
Job Requirements
- 1-2 years relevant experience in freight forwarding, logistics, transportation, or domestic distribution
- Experience with CargoWise software
- Proficiency in Microsoft Office Suite highly preferred
- Ability to prepare customs documentation accurately
- Strong communication skills
- Customer-focused mindset
- Ability to work collaboratively in a team environment
- Excellent problem-solving skills
- Willingness to work in-office at Pawtucket, RI
Job Qualifications
- 1-2 years relevant freight forwarding, logistics, transportation, and domestic distribution experience
- CargoWise software experience
- Microsoft Suite experience highly preferred
Job Duties
- Prepare customs entry documentation in compliance with US Customs regulations
- Prepare, negotiate, and finalize quotations for air and ocean freight services
- Analyze client shipping needs to provide the most cost-effective and timely solutions
- Proactively and aggressively resolve customs and transportation issues with a customer-centered focus
- Collaborate with the team to deliver outstanding service to our customers while leveraging opportunities to grow our business
- Manage shipments end-to-end, for international ocean, air, and domestic shipments
- Data entry of client shipment detail and update of shipment milestones
- Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Actively communicate with customers to ensure 100 percent satisfaction, and demonstrate strong follow-up skills
- File Partner Government Agency (PGA) data sets (FDA, F&W, etc.)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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