Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,300.00 - $76,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Training and Development
Job Description
JAS is a renowned international, non-asset-based supply chain services and solutions company that specializes in providing comprehensive logistics services to businesses globally. Established as a key player in the freight forwarding and supply chain management industry, JAS offers a broad suite of end-to-end supply chain solutions. These include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and consulting services. The company is committed to streamlining complex supply chain operations and delivering customized management services that cater to the unique requirements of their diverse clientele. With a global network and a deep understanding of freight... Show More
Job Requirements
- High school diploma or GED
- experienced handling air and ocean import shipments
- supervisory experience
- Cargowise (C1) experience is preferred
- thorough knowledge of freight forwarding
- prior experience in global logistics preferred
- customer service experience required
Job Qualifications
- Must have 5+ years experience handling both air and ocean import shipments as a freight forwarder
- must have 2+ years of supervisory experience
- Cargowise (C1) experience is preferred
- strong customer service experience
- excellent organizational skills
- excellent problem-solving skills
- ability to effectively communicate both verbally and in writing
- strong computer skills including Microsoft Office Suite
- detail oriented, able to multitask and meet deadlines
- self-motivated, able to work on a team and independently
- able to perform the essential duties of this position without posing a direct threat to the health or safety of self or others
- able to interact positively and effectively with co-workers, subordinates and managers
Job Duties
- Oversee the Ocean and Air Import department transportation movements
- monitor and maintain workflow within the department
- manage reports provided by the branch manager or corporate office such as accounting, PODs, KPIs
- file FMC for Ocean and check existing rates in place for validity
- quote rates to overseas offices and agents for both Air and Ocean Import transportation
- assist sales with rates and transportation options
- meet with truck vendors, NVOCC representatives, and shipping lines to address any issues or discuss future business
- instruct overseas agents on shipping procedures for customers
- assist Import staff with any shipment issues they might have
- meet with customers as needed
- complete shipments in accordance with the defined business process management guidelines
- direct the work assignments of Import Specialists
- conduct performance evaluations for all direct reports annually
- recommend employee hiring, promoting and termination decisions
- identify and resolve personnel issues
- assist and guide staff in addressing and resolving customer concerns
- provide training and guidance to staff members to develop skill levels
- review time and attendance of staff utilizing company time tracking system
- ensure business processes are implemented according to company guidelines
- provide back-up for the department during employee absence and/or increased business
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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