Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.50 - $31.25
Work Schedule
Standard Hours
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401K with company match
Great culture
Job Description
Janel Group is a well-established leader in the global logistics industry with over 45 years of experience in delivering top-tier customer service. As a freight forwarding and customs brokerage company, Janel Group has built a solid reputation for reliability, professionalism, and a strong customer-focused approach. Headquartered with an office located in Miami, FL, the company values its culture based on key principles such as teamwork, hustle, transparency, humility, positivity, and long-view thinking. Janel Group is dedicated to fostering an environment that supports growth, development, and long-term success for its employees. Their mission is to provide seamless and cost-effective logistics solutions... Show More
Job Requirements
- 3+ years relevant freight forwarding, logistics, transportation, and domestic distribution experience
- CargoWise software experience
- Microsoft Suite experience
Job Qualifications
- 3+ years relevant freight forwarding, logistics, transportation, and domestic distribution experience
- CargoWise software experience
- Microsoft Suite experience, highly preferred
Job Duties
- Prepare customs entry documentation in compliance with US Customs regulations
- Prepare, negotiate, and finalize quotations for air and ocean freight services
- Analyze client shipping needs to provide the most cost-effective and timely solutions
- Proactively and aggressively resolve customs and transportation issues with a customer-centered focus
- Collaborate with the team to deliver outstanding service to our customers while leveraging opportunities to grow our business
- Manage shipments end-to-end, for international ocean, air, and domestic shipments
- Data entry of client shipment detail and update of shipment milestones
- Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Actively communicate with customers to ensure 100% satisfaction, and demonstrate strong follow-up skills
- File Partner Government Agency (PGA) data sets (FDA, F&W, etc.)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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